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Sky Fibre IP Address Starting 151
This is a discussion on Sky Fibre IP Address Starting 151 within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; You might also want to consider upgrading to Pro with which you can get a fixed IP address. You would ...
- 20-08-14, 09:01 PM #11
Re: Sky Fibre IP Address Starting 151
You might also want to consider upgrading to Pro with which you can get a fixed IP address. You would have to make sure the address you are allocated is not a 151 or one of the other new ranges.
I agree with Gymno in that the problem is with the site admin who should be advised to update their servers to include the latest Sky address ranges.
TomD
Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.
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Advertisement- 20-08-14, 09:17 PM #12
Re: Sky Fibre IP Address Starting 151
I've had a 151.xxx IP for about 2 months now. No problem with my streaming gear, TuneIn or anything else for that matter.
- 21-08-14, 06:28 AM #13
Re: Sky Fibre IP Address Starting 151
I also have a 151.xxx ip address and I can use tunein with no problems, but I have the modem / router.
- 22-08-14, 05:44 PM #14
Re: Sky Fibre IP Address Starting 151
You should try connecting through a proxy to see if that helps. If not it would be something else in your setup.
- 22-08-14, 09:44 PM #15
Re: Sky Fibre IP Address Starting 151
Might be worth raising a support case with Sky over and seeing if they can help.
It's possible that if it's a fairly new IP range there is a database somewhere that's out of date, I know that can cause a problem particularly with services that use Geolocation databases to restrict which country their services are available to which I'd imagine a radio station might well do to try and comply with their licensing requirements
- 23-08-14, 02:43 PM #16
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Re: Sky Fibre IP Address Starting 151
Tunein.com works fine here on Sky Fibre Pro with 151.x.x.x ip address.
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- 23-08-14, 02:50 PM #17
Re: Sky Fibre IP Address Starting 151
Maybe the issue lies with the Sonos sound system app specifically?
The op hasn't stated if they can reach TuneIn with a browser or not.
- 23-08-14, 04:11 PM #18
Re: Sky Fibre IP Address Starting 151
I suspect it is primarily a Tunein issue compounded by the Sonos system.
IIRC Tunein have servers all over the world and often multiple servers within the same geographic area. Various geo-restrictions apply and inevitably various server set ups too. The Sonos system interrogates some sort of on-line master list to get the server address applicable and then stores this for future reference. I suspect whatever server the OP is trying to access has an issue with the address range but isn't reporting that to the Sonos system in a way that would allow it to reject that server and use another. And that "duff" server stays in the Sonos system memory to be used again and again.
Two ways out of this: wait for Tunein to sort this (possibly by raising a support ticket with Sonos); or quicker, put a "correct" server address in as a manual station which the Sonos system can use from now on. From memory the latter requires examination of an xml file that the Sonos system utilises but I don't recall how sufficiently well to offer specific advice.
Sonos has two forums: forums.sonos.com and ask.sonos.com. The former is a user to user forum like Skyuser and the latter is a company to user forum like helpforum.sky.com. The OP can get good advice on the workaround on the former and can raise a support ticket though the latter.
HTH