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    • 1 Post By Isitme

    Fibre going up by 2.50 after cancelling sky tv.

    This is a discussion on Fibre going up by 2.50 after cancelling sky tv. within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Hi Currently have sky fibre ,sky talk & line rental but have cancelled sky tv. Received a letter today stating ...

    1. #1
      mikebh50's Avatar
      mikebh50 is offline Sky User Member
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      Fibre going up by 2.50 after cancelling sky tv.

      Hi
      Currently have sky fibre ,sky talk & line rental but have cancelled sky tv. Received a letter today stating that my fibre is going up by 2.50 a month. I have been on to sky and was told that fibre is 27.50 a month but you get 5 off for having sky talk and a further 2.50 for having sky tv. Now I have looked on the broadband page and on the term and conditions at the bottom of the page and I can't see this info anywhere. Could someone point me in the right direction to find this info as am just a little bit narked as if that's the case then surely they should have to advertise the price as 27.50 unless you take the sky talk and tv.

      Sorry for the rant but not happy

      Mike


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      Fibre going up by 2.50 after cancelling sky tv.

      I am pretty sure that is just a generic letter that is sent when you cancel the tv subs.

      When you have standard broadband you get a 2.50 reduction on you broadband subs but this subsidy is cancelled if TV is removed, you have fibre though so I do not think this will apply to you.


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      Re: Fibre going up by 2.50 after cancelling sky tv.

      We recieved this 1 call to customer services confirmed that this did not apply although the online chat agent was ill informed and said it did.

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      Re: Fibre going up by 2.50 after cancelling sky tv.

      If Sky charged 27.50 for standard broadband they would have no customers. The discounts only apply to ADSL, some Sky advisers are just not with it.
      Scubbie likes this.

      TomD


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    6. #5
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      Re: Fibre going up by 2.50 after cancelling sky tv.

      Hi
      Thanks for the replies I will check my next bill and if they have charged me they will be getting a phone call.

      Mike.

     

     

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