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    When can I get fibre? - Urgent help please!

    This is a discussion on When can I get fibre? - Urgent help please! within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; My local exchange is ready and people all around me living in exiting houses can get it. i live on ...

    1. #1
      CazuaLL's Avatar
      CazuaLL is offline Sky User Member
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      When can I get fibre? - Urgent help please!

      My local exchange is ready and people all around me living in exiting houses can get it. i live on a new build estate and the cabinet for the estate needs ot be upgraded. I have tried calling Sky and BT and both cant tell me anything. Not even make the effort to phone through to openreach.

      Who could tell me any info as to when my local cabinet will be upgraded for fast fibre?

      I work online and run a YouTube channel and I live-stream and I need more speed, ADSL is just not enough. Is there any alternatives for me if I just have to wait even longer for fast fibre?

      p.s. I'm even willing to pay for alternatives to gain a better speed.


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    3. #2
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      Re: When can I get fibre? - Urgent help please!

      You could send a nice email to BTO via the address below:

      nga.enquiries@openreach.co.uk

      You will need to include you home address, including the postcode. Generally they person/people responding are quite good with the information but it can take a few weeks to respond.

      Edit: and phone number too
      Last edited by Scubbie; 09-12-13 at 09:02 PM.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    4. #3
      CazuaLL's Avatar
      CazuaLL is offline Sky User Member
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      Re: When can I get fibre? - Urgent help please!

      Quote Originally Posted by Scubbie View Post
      You could send a nice email to BTO via the address below:

      nga.enquiries@openreach.co.uk

      You will need to include you home address, including the postcode. Generally they person/people responding are quite good with the information but it can take a few weeks to respond.
      Thanks so much for your help!

    5. #4
      Scubbie's Avatar
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      Re: When can I get fibre? - Urgent help please!

      Sorry, I was watching the Gadget Show and forgot to add that you need to include your phone number too.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    6. #5
      CazuaLL's Avatar
      CazuaLL is offline Sky User Member
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      Re: When can I get fibre? - Urgent help please!

      Quote Originally Posted by Scubbie View Post
      Sorry, I was watching the Gadget Show and forgot to add that you need to include your phone number too.
      Luckily I had the sense to include this Thanks again!

     

     

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