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This is a discussion on sky sr102 within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; The router should just be able to be plugged in and work. It will take up to around an hour ...
- 17-10-13, 12:35 AM #31
Re: sky sr102
The router should just be able to be plugged in and work.
It will take up to around an hour for the router to connect to Sky's servers. If it doesn't give Sky a call as the router may be locked out.
Routers become associated with your account by their use on your line. Sometime a router is locked out when a customer has failed to pay a bill or some other issue.
Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms