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    charge for macfee bty sky becase i was on fibre

    This is a discussion on charge for macfee bty sky becase i was on fibre within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Hi i have a problem well a query do you get macfee for free if your on fibre was being ...

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      shakey1980's Avatar
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      charge for macfee bty sky becase i was on fibre

      Hi i have a problem well a query do you get macfee for free if your on fibre was being told i was being charged 2.00 extra as was on fibre so i cancelled it and got my own i have a second laptop if i download an uninstall that will i be charged 2.00 extra


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      Re: charge for macfee bty sky becase i was on fibre

      If you have a McAfee free trial or subscription downloaded and registered via the link in MySky you can install it on up to 3 computers. Uninstalling it will not cancel your subscription. This would need to be done by logging into MySky and managing your broadband subscription. If you have obtained McAfee AV direct from their website then consult their terms and conditions.

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      Re: charge for macfee bty sky becase i was on fibre

      Scrapit and get something else, there are better Av utilities for free.

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      Re: charge for macfee bty sky becase i was on fibre

      McAfee is 3 per month after the offer period ends, so if you got billed 2 then it suggests you are coming-off the free period of an offer.

      You are supposed to get it free for 12 months on unlimited broadband AND fibre broadband.

      If you had it free but it has now come-off early then you will need to call Sky to get the offer put back on - they might just credit your account to the value of the remaining months.

      If you want to cancel it then seawright is correct you need to remove it through mysky on sky.com

      But as mattylad said there are better options out there for free or at similar prices.

     

     

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