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    Accepting Order

    This is a discussion on Accepting Order within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Hi According to BT Openreach they are now accepting orders for my exchange but when I check on Sky it ...

    1. #1
      bwfc0907's Avatar
      bwfc0907 is offline Sky User Member
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      Accepting Order

      Hi

      According to BT Openreach they are now accepting orders for my exchange but when I check on Sky it says I cannot place an order.

      When is this likely to change?


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    3. #2
      andy585's Avatar
      andy585 is offline Sky User Member
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      Re: Accepting Order

      it took 3 months for my exchange to have the gea link installed in order to get sky fibre
      bt infinty and plus net were available from the start
      yours could be alot quicker but

    4. #3
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      Scubbie is offline Sky User Moderator
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      Re: Accepting Order

      It can also be that your Green Street Cabinet has not been connected you.

      Could I suggest using the BT Infinity site to see if your cabinet is live and accepting their orders?

      As you have Sky, you may need to use you address rather that your telephone number to perform the check.

      Superfast Broadband – Get Fibre Optic Broadband with BT Infinity

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    5. #4
      bwfc0907's Avatar
      bwfc0907 is offline Sky User Member
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      Re: Accepting Order

      Quote Originally Posted by Scubbie View Post
      It can also be that your Green Street Cabinet has not been connected you.

      Could I suggest using the BT Infinity site to see if your cabinet is live and accepting their orders?

      As you have Sky, you may need to use you address rather that your telephone number to perform the check.

      Superfast Broadband – Get Fibre Optic Broadband with BT Infinity
      Thanks for response. BT Infinity says fibre not available at present but should be between Oct - March. 😞

    6. #5
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      Re: Accepting Order

      No problem.

      I had a similar situation. What I did was to pick a few addresses that are connected to other cabinets and punching in their details. After some time I managed to find one or two which were connected up and confirmed that I could also order SFU. After that it was just a case of reguarly checking for when my cabinet went live.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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