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    sky fibre installation issues

    This is a discussion on sky fibre installation issues within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; From what you were saying it doesn't appear that your line had changed over to Sky when the agent was ...

    1. #21
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      Re: sky fibre installation issues

      From what you were saying it doesn't appear that your line had changed over to Sky when the agent was trying to add Sky fibre unlimited but that now it has as evidenced by ZoŽ. Has anyone actually tried to upgrade your broadband since the changeover occurred?

      Edit:
      Please ignore, getting this mixed up with Monday's thread http://www.skyuser.co.uk/forum/sky-b...ange-full.html
      Last edited by seawright; 24-08-13 at 06:20 PM.


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    3. #22
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      Re: sky fibre installation issues

      i now have my fibre b/b at last they came today to install for the second time only took 3 months to sort

    4. #23
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      Re: sky fibre installation issues

      Nice. Took their time though.

      What speeds are you getting now?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #24
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      Re: sky fibre installation issues

      it is good to have fast B/B im using jd's speed checker if that is a good one to use? looking at speeds so far its pretty quick

      also tried this one

      is there another speed test that i could use which is good ?
      Last edited by black devil; 09-09-13 at 10:22 AM.

    6. #25
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      Re: sky fibre installation issues

      speedtest.net is a good one to use. The Namesco and Structured Communications in London are the two recommended for Sky Fibre testing as they have the bandwidth to cope with the demand. However I do use the Milton Keynes server myself from time to time. Try a few different servers for yourself and also do it at different times of the day.

      Just looking around the forum, there is a thread which provides a list of quite a few speed testing sites:

      http://www.skyuser.co.uk/forum/speed...s-try-etc.html

      If someone wishes to put together a current list it would be appreciated. I've just tried a couple of them and some will not take me above ~42mb d/l or 10mb d/l.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #26
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      Re: sky fibre installation issues

      thanks for that i have tried a few & had same problem saying my speed was slower in the 20 mb area but speedtest.net records my speed in the 30mb area as does jd's

    8. #27
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      Re: sky fibre installation issues

      hi is anyone having sky phone & broadband issues in the ta6 area somerset asking for a friend of mine as he has no phone or internet connection mine seems to be fine but he connected on another cabinet

     

     
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