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    Dropping Connection

    This is a discussion on Dropping Connection within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Yes pulling the modem cable has the same effect really....

    1. #11
      speedyrite's Avatar
      speedyrite is offline Sky User Member
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      Yes pulling the modem cable has the same effect really.
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      f4780y is offline Sky User Member
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      Re: Dropping Connection

      Follow up: I called the support number and they did a line test just after the last incident. They found no fault, and I arranged for an engineer to visit, BUT since that moment, I have had a stable connection. Almost as if the act of testing the line cleared the problem…
      My connection has been up and stable for over 90 hours now, which is better than the daily issue I was having before. So, tempting fate, I've cancelled the engineer visit… Fingers crossed.

     

     
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