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    Wireless speed problems

    This is a discussion on Wireless speed problems within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; I had sky fibre unlimited installed last week, and when testing the speed through a wired connection i get 36mbs ...

    1. #1
      abdulhaffiz's Avatar
      abdulhaffiz is offline Sky User Member
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      Wireless speed problems

      I had sky fibre unlimited installed last week, and when testing the speed through a wired connection i get 36mbs download and 9mbs upload. due to the router being in a cellar i need to use the wireless connection which i am getting 20mbs download and 8 mbs upload even when i am next to the router with the laptop i still get the lower speeds. the questions is it worth getting a new wireless adapter for my laptop which is 5 years old will this improve my speed. one thing to note is that the room i am using the laptop i am getting full bars on the wifi signal. sorry for the long post any advice would be appreciated.


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    3. #2
      Isitme's Avatar
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      Re: Wireless speed problems

      If your laptop is over 5 years old, there is a good chance it only has a G standard adapter. This would account for a lot of the speed difference, although wireless will nearly always be a bit slower than ethernet, due to interference and encryption involved.

      It may be possible to upgrade your laptop's adapter, but this is by no means certain. You would have to check with the manufacturer. Your safest bet would be to buy a USB adapter, making sure it is capable of at least 300mbps.

      If you do have an N standard adapter, then changing the wireless channel may help improve the speed. One of the criticisms I have seen about the Hubs wireless is that it works with a very narrow beam, which means if you are above or below the router, the reception can be poor. Although Sky recommend you place the Hub on its end, you might get an improvement by placing it on flat. Also a sheet of kitchen foil below the router might help reception above it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      abdulhaffiz's Avatar
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      Re: Wireless speed problems

      thanks for your help i have changed the channel of the router to 9 is there a channel that you would recommend for the sky router.

    5. #4
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      Re: Wireless speed problems

      There is always a trade of with WiFi. You will not get the same results as you could if you were connected via an Ethernet cable.

      A new WiFi adaptor may help, but it would be good idea to know what you have first and what speed it is connecting at.

      Even if you were to fit an adaptor which can connect at up to 300mbps (what is best required for the Sky Hub which works at up to 144mbps), don't expect a huge improvement. I found with different computers the actual throughput speed varied hugely. Please have a read of the thread:

      http://www.skyuser.co.uk/forum/sky-b...dbye-adsl.html

      My new laptop connects a lot better and this is the best I have go over WiFi (admittedly on a 300mb WiFi connection):



      My signature shows what the same laptop has achieved over the Ethernet cable.

      What you may wish to consider, if the signal is poor where you mostly use the laptop, is to move the Sky Hub SR101 to a better location. The Ethernet cable between the BTO Modem and your router can be any length, up to 100m. This may improve the coverage of the signal to other parts of your home too. I would advise against using a pair of HomePlugs to link the Sky Hub to the BTO Modem.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    6. #5
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      Re: Wireless speed problems

      The new Hub is supposed to automatically choose the correct channel but I am not convinced that it works with all installations. Download and install Inssider, link below. Use this to discover the least used channel in your area. Ideally it should be 2 channels clear of any other in use although this is not always possible. Very often channel 13 works well as few use it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #6
      abdulhaffiz's Avatar
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      Re: Wireless speed problems

      i am looking at buying TP Link Mini N300 USB Wireless Adaptor at 15 when plugging this in do i need to turn off the wifi on my laptop and let the adapter use its own signal

    8. #7
      Isitme's Avatar
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      Re: Wireless speed problems

      Yes, it would be better doing this in the BIOS if at all possible.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
      abdulhaffiz's Avatar
      abdulhaffiz is offline Sky User Member
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      Re: Wireless speed problems

      i do not have any idea on how to do that could you provide any links. many thanks

    10. #9
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Wireless speed problems

      What is the make and model of your laptop? Different manufacturers have different ways of entering the BIOS.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #10
      abdulhaffiz's Avatar
      abdulhaffiz is offline Sky User Member
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      Re: Wireless speed problems

      I have a Toshiba a200 satellite.

     

     
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