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    How long approx for fibre change over

    This is a discussion on How long approx for fibre change over within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Hi all, I wonder if anyone can give me some advice on how long the change from BB unlimited to ...

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      How long approx for fibre change over

      Hi all, I wonder if anyone can give me some advice on how long the change from BB unlimited to Fibre unlimited takes please?? I am upgrading to fibre, so I have ordered Sky Talk as well as it is part of the process to get Fibre and plus the deal will work out cheaper for phone calls.

      I tried to put the order through Sunday, but the system was down and I have to call back Tuesday. Just wondering what the turn around is, as the sky website and BT infinity says I can get Fibre now, which according to BT in 29 Mb Download nearly 6 Mb Upload, and sky says about 29 Mb Download only.

      Also will an engineer need to come to install fibre and if so I am guessing that it will be an openreach engineer. Any advice on the upgrade process it appreciated. Thanks.

      Anthony


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      Re: How long approx for fibre change over

      The period actually specifically depends upon the availability of an Openreach Engineer as one will be required to do several things.

      When you place the order this will all be arranged. You should have a choice between an AM or PM appointment, although the first available date will be suggested for you.

      How long you actually have to wait is variable at the moment. It could be 2-6 weeks.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     

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