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    Sky Fibre Install and Extension Questions.

    This is a discussion on Sky Fibre Install and Extension Questions. within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Originally Posted by RUNITDIRECT 2 & 5 is the line pair! 3 is the ring/bell wire, despite what a lot ...

    1. #31
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      Re: Sky Fibre Install and Extension Questions.

      Quote Originally Posted by RUNITDIRECT View Post
      2 & 5 is the line pair! 3 is the ring/bell wire, despite what a lot of Internet forums say a LOT of phones still require this to ring. DECT phones normally don't however.
      This was why I advised disconnecting ring wire from one extension socket and checking each phone individually in that socket to confirm whether ringer works.


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    3. #32
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      Re: Sky Fibre Install and Extension Questions.

      You said....

      "Most modern telephones (with an electronic ringer) only require a two wire connection connected to pins 3 & 5 in the extension socket although some older phones especially those with an electro-mechanical bell would not ring in this configuration. You could check this prior to doing any work by disconnecting all pins except 3 & 5 from one of your extension sockets and checking all your telephone instruments one by one using this socket to make sure they ring when calling home from your mobile. Only two cores are required for Sky+ HD box telephone connections."
      run-IT-direct, For all your networking, ADSL & telecom requirements.

    4. #33
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      Re: Sky Fibre Install and Extension Questions.

      Agreed, I did say most not all modern phones as I realise that some require a ring wire, hence my recommendation to check each phone before doing any major work.

      The old BT model 746 telephone had an internal link to enable it to operate on two wire extensions.
      Last edited by seawright; 10-05-13 at 02:39 PM. Reason: Added extra info.

    5. #34
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      Re: Sky Fibre Install and Extension Questions.

      You're missing the important point here, ALL phones, modern or not require 2 & 5 not 3 & 5 as you stated. 2 + 5=line pair, 3 = ring wire. If you disconnect all pins except 3 & 5 as you stated nothing will work!
      run-IT-direct, For all your networking, ADSL & telecom requirements.

    6. #35
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      Re: Sky Fibre Install and Extension Questions.

      Sorry you are correct my slip up. I've corrected my original reply.
      Last edited by seawright; 10-05-13 at 03:51 PM.

    7. #36
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      Re: Sky Fibre Install and Extension Questions.

      Well folks, my fibre is being installed tomorrow afternoon. So I was surprised to get an email from Sky today to confirm my morning slot!!!
      It had originally been a morning booking, but I changed it online some weeks ago. I then received umpteen texts and emails counting down to the install day. (all of which referred to the afternoon booking).
      I phoned Sky today and the said I was booked for both morning and afternoon and they couldn't be sure which was the correct booking!
      I'm hoping my original order has triggered this hopefully spurious email and that the installation will take place tomorrow afternoon as planned. (otherwise nobody will be at home).

      I'll have nothing to plug it into anyway, as my router hasn't arrived. If it arrives tomorrow morning, then nobody will be at home.

      All in all this has been a very poor experience so far.

      And to top it all, the BBC and Eurosport have lost the rights to MotoGP. So unless you've got BT broadband you will have to fork out 12 a month to Sky to watch it. (15 for HD)

      I just gets better.

    8. #37
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      Re: Sky Fibre Install and Extension Questions.

      Did Sky confirm that your router has been dispatched? If so then they should be able to give you a tracking number. If Royal Mail had been unable to deliver it they would normally leave a card to inform you of the arrangements for re-delivery or collection but for some unknown reason this does not always happen.

    9. #38
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      Re: Sky Fibre Install and Extension Questions.

      The router was dispatched on the 17th and has been showing at the Parcelforce main hub since the 20th.
      Parcelforce started carding you and leaving undelivered items at your local Post Office a while back, I hope they still do that as it's very handy if you miss a delivery.

    10. #39
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      Re: Sky Fibre Install and Extension Questions.

      Good news!
      The router arrived today at 12:30 and the engineer (subcontractor) at 1:00. All up and running using Passive POE to power the modem from upstairs.
      Syncing at 40/10.
      Existing extensions tidied up at the master socket and re-kroned, no issues.

      Happy.
      Scubbie likes this.

     

     
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