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    Devolo 500 mini homeplug keeps losing connection

    This is a discussion on Devolo 500 mini homeplug keeps losing connection within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; As per thread title, around 4 times a day, the homeplug that goes directly into my PC drops connection and ...

    1. #1
      Cool doug's Avatar
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      Devolo 500 mini homeplug keeps losing connection

      As per thread title, around 4 times a day, the homeplug that goes directly into my PC drops connection and I have to power it off/on again to regain connection.

      All homeplugs are in their own sockets and the firmware is up to date.

      Any ideas?

      EDIT:I should say that I'm on Sky Fibre Pro.


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    3. #2
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      Re: Devolo 500 mini homeplug keeps losing connection

      I had one plug that was doing this and it turned out to be faulty. They have a three year warranty so take it back to the shop you bought it from and get a swap. My new one works perfectly.


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      Cool doug (16-02-13)

    5. #3
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      Re: Devolo 500 mini homeplug keeps losing connection

      Ah, I suspected it might be.

      Thanks

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      Re: Devolo 500 mini homeplug keeps losing connection

      I've had similar problems with some 500mbps zyxel homeplugs, I have 5 in total. I found that when the misses turns her hairdryer on, the plugs drop for a few secs! Also read online that phone chargers left plugged in can interfere with them. Also silly things like microwaves and fridges can interfere. Trial and error really, try different plug sockets and get longer Ethernet cable if required. I have 4 power sockets in my room and only 1 will hold a stable connection, no idea why.

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      Cool doug (16-02-13)

    8. #5
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      Re: Devolo 500 mini homeplug keeps losing connection

      Cheers, will have a play(ooer)!

     

     

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