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    Frequent Disconnections Sky Fibre

    This is a discussion on Frequent Disconnections Sky Fibre within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; My openreach modem keeps disconnecting, the DSL light will go off, then blink, then reconnect and stay steady for a ...

    1. #1
      craig.millfields's Avatar
      craig.millfields is offline Sky User Member
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      Frequent Disconnections Sky Fibre

      My openreach modem keeps disconnecting, the DSL light will go off, then blink, then reconnect and stay steady for a while. I only had fibre installed on tuesday. Here is my Ping monitor as you can see how frequent the disconnections are by the red spikes



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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Frequent Disconnections Sky Fibre

      Have you tried speaking with someone from Sky?

      There could well be a line fault and they should send someone from BTO out to investigate it.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     

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