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Frequent Disconnections Sky Fibre
This is a discussion on Frequent Disconnections Sky Fibre within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; My openreach modem keeps disconnecting, the DSL light will go off, then blink, then reconnect and stay steady for a ...
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About LinkBacks- 30-09-12, 11:38 PM #1
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Frequent Disconnections Sky Fibre
My openreach modem keeps disconnecting, the DSL light will go off, then blink, then reconnect and stay steady for a while. I only had fibre installed on tuesday. Here is my Ping monitor as you can see how frequent the disconnections are by the red spikes
Advertisement- 01-10-12, 11:36 AM #2
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Re: Frequent Disconnections Sky Fibre
Have you tried speaking with someone from Sky?
There could well be a line fault and they should send someone from BTO out to investigate it.
Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms
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