Results 1 to 2 of 2
Frequent Disconnections Sky Fibre
This is a discussion on Frequent Disconnections Sky Fibre within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; My openreach modem keeps disconnecting, the DSL light will go off, then blink, then reconnect and stay steady for a ...
LinkBack URL
About LinkBacks- 01-10-12, 12:38 AM #1
Sky User Member
Exchange:Broadband ISP: Sky Fibre Unlimited ProRouter: Sagem F@ST 2504nSky TV: none- Join Date
- Sep 2012
- Posts
- 20
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Frequent Disconnections Sky Fibre
My openreach modem keeps disconnecting, the DSL light will go off, then blink, then reconnect and stay steady for a while. I only had fibre installed on tuesday. Here is my Ping monitor as you can see how frequent the disconnections are by the red spikes
Advertisement- 01-10-12, 12:36 PM #2
Sky User Moderator
Exchange: 02392Broadband ISP: Sky Fibre UnlimitedRouter: Sky Q Hub ER110Sky TV: Sky+HD box- Join Date
- Mar 2010
- Location
- Near Portsmouth
- Posts
- 28,203
- Thanks
- 844
- Thanked 2,224 Times in 2,093 Posts
Re: Frequent Disconnections Sky Fibre
Have you tried speaking with someone from Sky?
There could well be a line fault and they should send someone from BTO out to investigate it.
Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms
Reply With Quote
