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    • 1 Post By taylormuk

    Can i get sky fibre?

    This is a discussion on Can i get sky fibre? within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; okay so should i be able to get sky fibre. acording to this website my exchange is capable. Openreach - ...

    1. #1
      Willdobbo's Avatar
      Willdobbo is offline Sky User Member
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      Can i get sky fibre?

      okay so should i be able to get sky fibre. acording to this website my exchange is capable.
      Openreach - Superfast fibre broadband - Where and when

      S25 4JX


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    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Can i get sky fibre?

      Apparently not on the Sky site. The BT Infinity site didn't like the address/postcode that I used.

      It can take a little while for Sky's kit to be ready and for the computer systems to reflect this. You'll have to check on a regular basis.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    4. #3
      taylormuk's Avatar
      taylormuk is offline Sky User Member
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      Re: Can i get sky fibre?

      I had a similar problem. BT Openreach said my line was able to get fibre but Sky's said not.

      I checked on the BT site by completing most of a purchase of Infinity; the BT site I could have fibre NOW. Armed with this I called Sky and spoke with the Fibre team. They did a few checks and confirmed that I could have FTTC. They said that the Sky website was sometimes returning bad information.

      I now have fibre installed next Friday 5th Oct - can't wait !! I only get about 2Mb/s at the moment 40Mb/s ... 20x faster !!

      My advice call Sky rather than rely on the website
      Scubbie likes this.

     

     

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