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    Upgrade from Unlimited Broadband to Fibre Unlimited?

    This is a discussion on Upgrade from Unlimited Broadband to Fibre Unlimited? within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; As topic title, if upgrading from Sky Unlimited Broadband to Sky Fibre Unlimited... i. Is there currently an activation charge ...

    1. #1
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      ufo
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      Upgrade from Unlimited Broadband to Fibre Unlimited?

      As topic title, if upgrading from Sky Unlimited Broadband to Sky Fibre Unlimited...

      i. Is there currently an activation charge? (Previously there was not, but is there one right now)?
      ii. Is the equipment required provided for free or is there a charge for this? If so, how much?


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    3. #2
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      Re: Upgrade from Unlimited Broadband to Fibre Unlimited?

      I've just ordered fibre and paid an activation charge of 50, plus 2.18 postal charge for router, installation is free

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      Re: Upgrade from Unlimited Broadband to Fibre Unlimited?

      When I upgraded from Unlimited Broadband to Fibre Unlimited I just paid the 2.18 and that was it.

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      Re: Upgrade from Unlimited Broadband to Fibre Unlimited?

      The 50 installation fee was introduced recently.

      I am hoping that this will be a temporary thing that they can then use to legitimately discount future Sky Fibre installations. A bit like when furniture shops discount the Sofas as they have to have been charging customers the higher price for a period of time.

      I do appreciate that some people will be upset when/if the discounts come in.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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      Re: Upgrade from Unlimited Broadband to Fibre Unlimited?

      its already discount BTO charge 160 to install free instalation and install was for user who signed up straight away

    7. #6
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      Re: Upgrade from Unlimited Broadband to Fibre Unlimited?

      When i applied for my install i spoke to them on the phone first, they told me that the fee is chargable now, i told them i was promised free installation when/if i pre registered. So they told me sign up online, pay the 50 + 2.18 postage and they would credit me the 50 back (which they did straight away).

     

     

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