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    Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

    This is a discussion on Sky Fibre Unlimited - Free Upload Increase As From July For All Customers within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Any chance you could put the instructions on here on how to telnet into the modem please? I have an ...

    1. #131
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      Re: Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

      Any chance you could put the instructions on here on how to telnet into the modem please? I have an ECI modem and would be interested in the stats from it.

      cheers in advance


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    3. #132
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      I'm still only on 2MB upload... Might give them a call today...


      Sent from my iPad using Tapatalk HD

    4. #133
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      Re: Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

      If it is possible to telnet the ECI router i would also like instructions how to do it if possible, if its not then thats fine too

    5. #134
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      Re: Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

      Right so I'm still on 2MB upload and so I gave Sky a call today to see what's going on...

      Apparently my router has the wrong profile and I need a replacement modem from OpenReach. They'll be out on Monday between 8 and 1.

      So if you're still on 2MB upload you might want to give Sky a call...

    6. #135
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      Re: Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

      Quote Originally Posted by x2srj View Post
      Right so I'm still on 2MB upload and so I gave Sky a call today to see what's going on...

      Apparently my router has the wrong profile and I need a replacement modem from OpenReach. They'll be out on Monday between 8 and 1.

      So if you're still on 2MB upload you might want to give Sky a call...
      So what a waste of my time and OR's... nothing they can do, I have to wait for the profile to be updated by Sky...

    7. #136
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      Re: Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

      Still not got my upload upgrade yet, I must be at the end of the list

      Have been in contact with Sky and they say it's just a waiting game for it to go through!

    8. #137
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      Re: Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

      Well finally got the regrade come through at last

    9. #138
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      Re: Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

      Wow! Nearly a month after everyone else.

    10. #139
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      Re: Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

      Yeah I know!

      It's because I upgraded to Pro then downgraded again and the system hasn't auto upgraded me, so my profile was stuck.

      Sky had to request a manual profile change on my line to correct the problem.

      I know of one other who has had the same experience as me.

    11. #140
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      Re: Sky Fibre Unlimited - Free Upload Increase As From July For All Customers

      Quote Originally Posted by Nudger View Post
      Yeah I know!

      It's because I upgraded to Pro then downgraded again and the system hasn't auto upgraded me, so my profile was stuck.

      Sky had to request a manual profile change on my line to correct the problem.

      I know of one other who has had the same experience as me.
      Just seen on the sky help forum that they are manually upgrading mine, yey

      Glad you posted on the help forum as i didn't think about that, instead i rang care twice who said it'll happen automatically i just needed to wait... to be fair to the agents they did go off and ask somebody so didn't fob me off

     

     
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