Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    About to order

    This is a discussion on About to order within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Hey guys. 3 questions. 1: Is there a number that will take me directly to the fibre department? I got ...

    1. #1
      skyiron34's Avatar
      skyiron34 is offline Sky User Member
      Exchange: Llanishien
      Broadband ISP: Sky Fibre Unlimited
      Router: Non Sky Router
      Sky TV: Sky+ box
      Join Date
      Jul 2011
      Posts
      24
      Thanks
      4
      Thanked 0 Times in 0 Posts

      About to order

      Hey guys. 3 questions.

      1: Is there a number that will take me directly to the fibre department? I got through to the standard upgrades department earlier and there weren't too helpful.

      2: The dreaded installation fee, has anyone managed to get this waived ? Or are you all paying it now?

      3: Anyone using tomato firmware with fibre?

      Thanks


    2. Advertisement
    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Other ISP
      Router: Non-Sky Router
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,251
      Thanks
      848
      Thanked 2,242 Times in 2,105 Posts

      Re: About to order

      Answers:

      1. Yes but we ask people NOT to post it as the Fibre Team are small and would be overwhelmed if everyone who wanted Fibre were to phone them

      2. Mixed results on this since the fee was introduced. If you don't want to pay, then perhaps you could wait a little longer to see what happens or check the various sites which off money back offers

      3. Strangely only DD-WRT has been discussed on this forum with regards to SFU or SFUP to date

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    4. #3
      andrewjr's Avatar
      andrewjr is offline Sky User Member
      Exchange: NDSIT
      Broadband ISP: Zen Unlimited Fibre 2
      Router: Ubiquiti Unifi
      Sky TV: Sky Q 2TB
      Join Date
      Sep 2006
      Posts
      1,251
      Thanks
      28
      Thanked 144 Times in 110 Posts

      Re: About to order

      Quote Originally Posted by Scubbie View Post
      Answers:

      1. Yes but we ask people NOT to post it as the Fibre Team are small and would be overwhelmed if everyone who wanted Fibre were to phone them

      2. Mixed results on this since the fee was introduced. If you don't want to pay, then perhaps you could wait a little longer to see what happens or check the various sites which off money back offers

      3. Strangely only DD-WRT has been discussed on this forum with regards to SFU or SFUP to date
      PM'd you the number. as scubbie says please do not post iton the open forum
      AirPort Extreme + Sky Fibre Guide | Mac OSX Automator for xDSL stats for HG612 & Vigor 130

      Hauwei Cab > VMG1312-B10A > Ubiquiti UniFi | 58301/12298


     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION