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    • 1 Post By reddwarfcrew

    another reply from sky help centre...

    This is a discussion on another reply from sky help centre... within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Dear Customer Account Number: I am sorry to hear about the inconvenience you are experiencing with regard to the engineer ...

    1. #1
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      another reply from sky help centre...

      Dear


      Customer Account Number:

      I am sorry to hear about the inconvenience you are experiencing with regard to the engineer visit for the installation of Sky services. Hope my reply below clarifies your concern.
      I appreciate that, as the booking has been taken by ourselves, we are ultimately responsible should the engineer fail to attend your property on the pre-arranged date. I therefore offer my sincere apologies for the inconvenience you have experienced.
      We have taken this opportunity to arrange a further visit from an engineer on 14/05/2012 and hope that this appointment will be suitable. Our engineer will call you before his visit to your premises.
      Once again I appreciate your patience with regard to the above mentioned issue.
      I hope this information has helped with your enquiry. If you require any further assistance, you can respond to my email.

      Kind regards
      *****
      Sky Help Centre
      http://www.sky.com
      Last edited by Scubbie; 01-05-12 at 07:37 PM. Reason: Removed name of employee as no consent was given


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    3. #2
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
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      Re: another reply from sky help centre...

      Thread closed. Please use one of your other threads to keep things in context.
      Moxey likes this.

    4. The Following User Says Thank You to reddwarfcrew For This Useful Post:

      Moxey (02-05-12)

     

     

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