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    Sky fibre - some questions

    This is a discussion on Sky fibre - some questions within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; lol...it'll probably get to local sorting office monday, despite the tracking problem......

    1. #51
      jdsimp1234's Avatar
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      Re: Sky fibre - some questions

      lol...it'll probably get to local sorting office monday, despite the tracking problem...


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    3. #52
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      Re: Sky fibre - some questions

      Item XXXXX arrived at Bradford Mail Centre on the 2012-04-22, and is now on its way to the local Delivery Office.

      My fibre router is 2 minutes away from my house. It's so close I can smell it.
      With sky since 1997.

    4. #53
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      Re: Sky fibre - some questions

      Quote Originally Posted by dankargo View Post
      Mine is now at my local sorting office says Parcel Force so I assume I shall have it by Monday, which is a good 5 days away from the install. A little worried though as no one will be home to sign for it so im hoping they don't send it back to Sky as my install is on the 27th.

      Did you get a number to track your router delivery?

      If so where did you find it? In and email or via the order tracking on my sky?

    5. #54
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      Re: Sky fibre - some questions

      if thats the case...why am i still getiing the same answer?

      We are very sorry but our online track and trace is currently not available. Please try again later or visit our alternate Parcelforce Worldwide tracking website. We apologise for the inconvenience caused.

      I have checked the spelling...word for word it is correct...hold on...
      still the same...

      We are very sorry but our online track and trace is currently not available. Please try again later or visit our alternate Parcelforce Worldwide tracking website. We apologise for the inconvenience caused.

    6. #55
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      Re: Sky fibre - some questions

      Have you tried the royal mail tracker site?. That's what I used.
      With sky since 1997.

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    8. #56
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      Re: Sky fibre - some questions

      Quote Originally Posted by jdsimp1234 View Post
      if thats the case...why am i still getiing the same answer?
      Sky have probably told Royal Mail to hide all traces of your order, just to annoy you.


      More than likely it is just a website issue.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    9. #57
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      Re: Sky fibre - some questions

      ok tryed royal mail...this is what i got

      Item <Edited> arrived at Cardiff Mail Centre on the 2012-04-22, and is now on its way to the local Delivery Office.

      who says royal mail don't work on sundays eh?

      SO I should get it tommorow then...hopefully. Cardiff is about 20 miles from me...so it ain't far...

    10. #58
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      Re: Sky fibre - some questions

      Quote Originally Posted by jdsimp1234 View Post
      ok tryed royal mail...this is what i got

      Item <Edited> arrived at Cardiff Mail Centre on the 2012-04-22, and is now on its way to the local Delivery Office.

      who says royal mail don't work on sundays eh?

      SO I should get it tommorow then...hopefully. Cardiff is about 20 miles from me...so it ain't far...
      It will get to your delivery office tonight my friend. It will be in your hands tomorrow
      With sky since 1997.

    11. #59
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      Re: Sky fibre - some questions

      Quote Originally Posted by smiley rulez View Post
      Did you get a number to track your router delivery?

      If so where did you find it? In and email or via the order tracking on my sky?
      The tracker number is on a email saying your router is on it's way.
      With sky since 1997.

    12. #60
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      Re: Sky fibre - some questions

      ya, thats if i am awake to receive it...

     

     
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