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    Boom! Here we go - ordering now live

    This is a discussion on Boom! Here we go - ordering now live within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Found the page - Says its not available Might call them up later cos I live on a new build ...

    1. #21
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      Re: Boom! Here we go - ordering now live

      Found the page - Says its not available Might call them up later cos I live on a new build development (virgin and openreach say i can have fibre, but bt inifnity website say i cant) just incase they can do a different check


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    3. #22
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      Re: Boom! Here we go - ordering now live

      Looks like the normal line and postcode checker does the trick. Unfortunately I can't get sky fibre despite being fttc enabled.

      Bummer

    4. #23
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      Quote Originally Posted by AdamBrunt View Post
      Hmmm ... Sky are offering me 34.8 - 34.8 Mbps, BT say I can get 66Mbps (and 20Mbps up) but 6pm more

      Decisions, decisions
      As you probably know BT suffers during peak hours and they traffic manage. Sky do not.

      No choice in my opinion, sky all the way
      AirPort Extreme + Sky Fibre Guide | Mac OSX Automator for xDSL stats for HG612 & Vigor 130

      Hauwei Cab > VMG1312-B10A > RT-86U Merlin | 58301/12298


    5. #24
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      Re: Boom! Here we go - ordering now live

      I was quoted 34.8 down when I ordered, went live with 39999k down, max attainable of 54meg!

    6. #25
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      Re: Boom! Here we go - ordering now live

      Quote Originally Posted by Pazza View Post
      Gutted!!! It says SBUF not available, although Basingstoke is FTTC enabled and I have a cabinet not far away and next door has had Infinity for 18 months!!

      Am I doing something wrong on the checker. Tried all the suggestions above. Looks like I'll have to call. Feeling fed up already
      I got through to the fibre team a couple of time's and was told my cabinet wasn't available for sky fibre. They said a cabinet can be released anytime and today I've managed to order fibre. So from my cabinet going live to ordering fibre from sky it took 6 weeks so it shouldn't be too long of a wait for you. I think sky will ramp up there attempts to get in as many fibre cabinets as possible.

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    8. #26
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      Re: Boom! Here we go - ordering now live

      Ordered today for installation on 27/04.
      jayhab and gorebrush like this.
      ++ speedyrite ... powered by NOW Broadband from June 2018 ++
      (previously powered by Sky Broadband from July 2007)

    9. #27
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      Re: Boom! Here we go - ordering now live

      Same for me - also Basingstoke and BT Infinity checker says I'll get 38mbps.
      Kempshott

    10. #28
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      Re: Boom! Here we go - ordering now live

      Quote Originally Posted by Kempshott View Post
      Same for me - also Basingstoke and BT Infinity checker says I'll get 38mbps.
      Hi Kempshott, you must be close to me as I live in Gabriel Park Kempshott. Please let me know if you have any success or anyone in Basingstoke

    11. #29
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      Re: Boom! Here we go - ordering now live

      The strange thing is it says 'Sky Fibre is unavailable' but doesn't exactly say its unavailable to me. I'm hoping it possibly had something to do with Sky updating their pages as a few times when I clicked the option for Fibre it said page not found. I think it's definitely worth giving them a call at sometime today as by the sounds of things the website seems to be flaky for some people. I shall be giving them a call after work today

    12. #30
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      Re: Boom! Here we go - ordering now live

      Is there an actual Speed/Line Checker as all I get when checking is the option to upgrade and it says

      40.0 - 40.0 Mbps

      Estimated Access Line Speed


      Pete.

     

     
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