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    Boom! Here we go - ordering now live

    This is a discussion on Boom! Here we go - ordering now live within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; It sounds like 27th April is going to be a very busy day for BTO across the country whilst they ...

    1. #101
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
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      Re: Boom! Here we go - ordering now live

      It sounds like 27th April is going to be a very busy day for BTO across the country whilst they install all these new SBUF connections.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms


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    3. #102
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      Re: Boom! Here we go - ordering now live

      Just rang up about 5 times, got through to 4 numpties, first told me that sky had no plans to lay fiber, and to wait a year
      Next 3 tried to help but couldn't, but fifth actually knew what I meant and transferred me through to thm aboute fiber department to a nice guy called Jamie (I told him about us stalking him and his coworkers on the internet) and he tried to order fiber for me, but because of WLR3 being incorrect at the time (Apparently there are two provisioned bb lines whereas there should only be one, one is being provisioned on an inactive circuit but oh well, he said he'd removed that and will call me back on monday

      Looks like another successful broadband fiber order, and as always, a happy Sky customer!

    4. #103
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      Re: Boom! Here we go - ordering now live

      Just tried ringing them and can't get through due to technical difficulties Will keep trying tho!

    5. #104
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      Re: Boom! Here we go - ordering now live

      Keep trying, this morning before I left for work the upgrade page said Sky Broadband Fibre was unavailable. I came home today and kept refreshing and have now managed to order it with an estimated speed of 40 meg.

    6. #105
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      Re: Boom! Here we go - ordering now live

      yea but the quicker BT get through every area the quicker they can do the next thing

    7. #106
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      I managed to get thru in 3 rings :-)

      Gotta feeling their systems are in meltdown
      Scubbie likes this.

    8. #107
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      Re: Boom! Here we go - ordering now live

      I can't order online as my e-mail brings up an empty account with a different account number, I think that's from when Sky messed up our order last year and and to re-do it.

    9. #108
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      Re: Boom! Here we go - ordering now live

      Finally got through, need to ring back on Monday apparently as the account hasn't been updated yet? :S

    10. #109
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      Re: Boom! Here we go - ordering now live

      Nice to see so many people getting signed up for SBUF - If you get chance can you add your details etc to this thread and then update once connected.

      It would be nice to see all the variations etc

      http://www.skyuser.co.uk/forum/sky-b...re-thread.html
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    11. #110
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      Re: Boom! Here we go - ordering now live

      I ordered Fibre this afternoon. When i log in to MySky and go to my packages Is it normal for it to show both Sky Broadband Unlimited & Sky Broadband Unlimited Fibre?

      I then notice on the My Account page it says the following;

      Your Sky Broadband

      Sky Broadband Unlimited
      Cancellation in progress
      Sky Broadband Unlimited
      Fibre Awaiting activation

      Your Sky Talk
      Sky Talk Unlimited

      Is everyone getting the same?

     

     
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