Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 18 of 18

    Trialists: Check your bills

    This is a discussion on Trialists: Check your bills within the Sky Broadband (Fibre) Help forums, part of the Sky Broadband help and support category; Yesterday had a letter showing how much my bill was, it was 35 more than the bill showing on My ...

    1. #11
      Paul2003's Avatar
      Paul2003 is offline Sky User Member
      Exchange: Leamington Spa
      Broadband ISP: Sky Broadband Unlimited Fibre
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      May 2010
      Posts
      452
      Thanks
      70
      Thanked 19 Times in 15 Posts
      Yesterday had a letter showing how much my bill was, it was 35 more than the bill showing on My Sky ( obviously charged for router). Quick call to Sky and was told to ignore letter as my account was now credited 35 and the correct bill was on My Sky. Excellent customer services again


    2. Advertisement
    3. #12
      gorebrush's Avatar
      gorebrush is offline Sky User Member
      Exchange: UK
      Broadband ISP: Other ISP
      Router: VM pfSense 2.3.2-RELEASE-p1 on ESX 6
      Sky TV: Sky Q Silver
      Join Date
      Nov 2008
      Location
      UK
      Posts
      1,136
      Thanks
      22
      Thanked 27 Times in 27 Posts

      Re: Trialists: Check your bills

      I had two letters yesterday, confirming 0.00 for installation and router...

    4. #13
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Other ISP
      Router: Non-Sky Router
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,249
      Thanks
      848
      Thanked 2,242 Times in 2,105 Posts

      Re: Trialists: Check your bills

      Quote Originally Posted by gorebrush View Post
      I had two letters yesterday, confirming 0.00 for installation and router...
      Good job Sky isn't a Quango or you'd receive a third copy

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

    5. #14
      Taffowl's Avatar
      Taffowl is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Dec 2006
      Posts
      16
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Trialists: Check your bills

      Just got my letter through today and it says 0.00 for installation and then says my current bill is 73 odd a month but then will be changing to 0.00 for future months heres hoping

    6. #15
      williammorris's Avatar
      williammorris Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:
      Quote Originally Posted by Taffowl View Post
      Just got my letter through today and it says 0.00 for installation and then says my current bill is 73 odd a month but then will be changing to 0.00 for future months heres hoping
      Seems abit odd?


      Sent using TapaTalk for iPhone

    7. #16
      Taffowl's Avatar
      Taffowl is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Dec 2006
      Posts
      16
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Trialists: Check your bills

      Quote Originally Posted by williammorris View Post
      Seems abit odd?


      Sent using TapaTalk for iPhone
      thats what I thought. Looks like an automated letter gone wrong as there are other errors in it as well. Here's the letter:


    8. #17
      jdsimp1234's Avatar
      jdsimp1234 is offline Sky User Member
      Exchange: SWBNP - Bridgend .South Wales
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sagem F@ST 2504n
      Sky TV: Sky+ HD
      Join Date
      Aug 2007
      Location
      Bridgend South Wales area
      Posts
      795
      Thanks
      5
      Thanked 5 Times in 5 Posts

      Re: Trialists: Check your bills

      Trialists: Check your bills-skyfibreletter1.jpghere is what mine says.

    9. #18
      shakey1980's Avatar
      shakey1980 is offline Sky User Member
      Exchange: New Brancepeth NENP
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+HD 1TB
      Join Date
      Mar 2011
      Location
      North East
      Posts
      192
      Thanks
      18
      Thanked 10 Times in 10 Posts

      Re: Trialists: Check your bills

      ive just got the same letter lol

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION