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    sky are con artists

    This is a discussion on sky are con artists within the Sky Broadband feedback forums, part of the Sky Broadband help and support category; yep the phone is with sky also as they claimed they couldnt offer any bb service unless i toook the ...

    1. #31
      Isitme's Avatar
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      Re: sky are con artists

      yep the phone is with sky also as they claimed they couldnt offer any bb service unless i toook the phone also.


      That is not correct, you could have returned to BT and still got Sky Broadband. I think you have come up against a pushy seller.

      Many who have moved to Sky Rental(SVBN) have had speed problems. They say it is not the fault of SVBN, but they would say that, wouldn't they.

      TomD


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    3. #32
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      Re: sky are con artists

      Just for fun I will start a thread asking Carmarthen users on the forum to post their stats.
      Last edited by Isitme; 16-02-11 at 09:30 PM. Reason: missed out mar.

      TomD


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    4. #33
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      Re: sky are con artists

      Really think you need to escalate to their support team.

      Mail all your details (without calling them liars or con artists) to:

      jeremy.darroch @ bskyb.com

    5. #34
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      Re: sky are con artists

      i thought the cst was their support team?

    6. #35
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      Re: sky are con artists

      Red means the executive support team.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #36
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      Re: sky are con artists

      Isitme, just for fun, I ran a speedtest at Broadband Speed Checker - THE UK's No.1 Broadband Speed Test
      then put in my postcode as SA313AX which is the postcode for the exchange in Carmarthen, its on Lon Morfa, then clicked to show speeds in my area, considering they are showing a lot of tests very close to the exhange, there is some very poor speeds there, it will be interesting to see the results of your other thread regarding Carmarthen.

      Pingtest: Line Quality A: Ping 48ms: Jitter 1ms: Server 50 mi
      Connection Speed: 5184/768: Attenuation: 31.5/52: Snr: 8/7.8

    8. #37
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      Re: sky are con artists

      Quote Originally Posted by drt1710 View Post
      Isitme, just for fun, I ran a speedtest at Broadband Speed Checker - THE UK's No.1 Broadband Speed Test
      then put in my postcode as SA313AX which is the postcode for the exchange in Carmarthen, its on Lon Morfa, then clicked to show speeds in my area, considering they are showing a lot of tests very close to the exhange, there is some very poor speeds there, it will be interesting to see the results of your other thread regarding Carmarthen.
      i just did the same and it shows a customer a few 100 yards from my house getting 6.73mb on sky

    9. #38
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      Re: sky are con artists

      never mind i have a feeling that alot of that info is rubbish because it also shows someone else about another mile in the other direction further from the exchange getting 13.7mb with virgin cable which we dont get here.

    10. #39
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      Re: sky are con artists

      Virgin is nothing to do with the telephone exchange. VM put cable in on a street by street basis not telephone exchange basis.

    11. #40
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      Re: sky are con artists

      do you think it might be worth trying virgin to see what they can offer?
      i have put in my postcode on their site and also the postcode of the place that that site shows is a customer with 13.7mb and it says we aint in a virgin cable area??????????????/
      confused

     

     
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