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    Sky Broadband - CRAP CRAP CRAP!!!!

    This is a discussion on Sky Broadband - CRAP CRAP CRAP!!!! within the Sky Broadband feedback forums, part of the Sky Broadband help and support category; The second image shows a 256k upload issue. Upload = 256k U/S noise margin = 1-2db Result = mega packet ...

    1. #21
      MrStabby's Avatar
      MrStabby is offline Sky User Member
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      Re: Sky Broadband - CRAP CRAP CRAP!!!!

      The second image shows a 256k upload issue.
      Upload = 256k
      U/S noise margin = 1-2db
      Result = mega packet loss

      The line needs to be tweaked, contact Sky support.


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    3. #22
      Netgeezer's Avatar
      Netgeezer is offline Sky User Member
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      Re: Sky Broadband - CRAP CRAP CRAP!!!!

      Definitely internal wiring issue there. Look for the phone line going past anything that could be noise inducing. Is the internal phone wiring running parallel with mains wiring, particularly anything that is quite loaded. Is it running through a "boiler cupboard" - I don't know why but these places can be hellholes.

      Next up, look for any physical damage. Is the internal wiring of a good quality, or are there any strange joins in it? Although everyone goes for noise there is also the small matter of capacitance - which is lethal for ADSL. Vital is that you use good quality internal wiring that has the lowest capacitance rating you can find. El-cheapo phone wiring from the lock-up down the road may not be the best investment.

      I'd look to remove all unnecessary joins by re-running any internal wiring that has been added to. Make sure you use the right tool for any IDC joints - don't whatever you do jam a screwdriver in, it'll do more damage than good. Seek out any crushed cable (capacitance) such as under carpet across doorways, cable cleats hammered in too hard, or any cable runs alongside lengths of metal (parasitic capacitance) such as metal pipes, skirting or trunking.

      Same for sockets - are they of a reliable brand and quality? And finally your ADSL Filters - are they on all sockets where a phone is plugged in? Also of a reputable brand?

      Basically, you need to ensure that the internal wiring is of as high quality as you can get it to be. After that its all down to the outside wires.

      Sky broadband is most certainly not as the title proclaims. 99.999% of all problems can be tracked down and remedied. But to expect [any] ADSL service to be like plugging in the kettle to make a cuppa. There is a whole lot of stuff that can conspire against....

     

     
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