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    On 20MB package, Bt say the line can hold 9MB i get 1MB!?

    This is a discussion on On 20MB package, Bt say the line can hold 9MB i get 1MB!? within the Sky Broadband exchange information forums, part of the Sky Broadband help and support category; Are you running those speed tests via ethernet cable? If so, I guess they've probably passed it on for someone ...

    1. #11
      User05's Avatar
      User05 is offline Sky User Member
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      Re: On 20MB package, Bt say the line can hold 9MB i get 1MB!?

      Are you running those speed tests via ethernet cable? If so, I guess they've probably passed it on for someone to check the end bins. Do you have another router spare to rule out a router issue?


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    3. #12
      L14M333's Avatar
      L14M333 is offline Sky User Member
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      Re: On 20MB package, Bt say the line can hold 9MB i get 1MB!?

      Quote Originally Posted by User05 View Post
      Are you running those speed tests via ethernet cable? If so, I guess they've probably passed it on for someone to check the end bins. Do you have another router spare to rule out a router issue?
      yes there dont throught ethernet

      and when we called we put the router sky sent when we switched to them and no change so it rules out the router... and yes the man said hes logged it with bt to check out.


      ill let you know when they get back to me.

      Liam

    4. #13
      L14M333's Avatar
      L14M333 is offline Sky User Member
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      Re: On 20MB package, Bt say the line can hold 9MB i get 1MB!?

      a little update... i think the issue is slowly being resolved... this morning im getting a nice stable 12Mb/s downloads:






      Liam

     

     
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