Sky Store

[dankargo]

Hey guys, I tried to use the Sky Store yesterday in Anytime+ for the first time yesterday but when I try to purchase it says "Cannot record programme. Please call the broadcaster"

Is there anything I can do to enable it?

Thanks

[speedyrite]

I read somewhere that the STB has to be connected to the phone line for a Sky Store purchase to work. Is that the cause in your case?

[dankargo]

Thanks for the reply. I don't think it is as I am able to use the interactive services and view my Sky account through my TV. or does that work through the ethernet connection I have?

[speedyrite]

Your STB must already be connected to the phone line if you can access those interactive services, so it must be something else but I don't know what else it might be!