Has anybody had trouble actually activating Anytime+ with Sky themselves ?

I have a 1tb HD box, and Sky Broadband. All is well and hooked up. Valid IP address and all is OK with DHCP = On.

On ringing Sky I was told they are having Java errors with their system and couldnt activate it for me ? They sent a internal report to their tech people which means 7 - 10 days to get a response ?

Tried to activate via the TV and online , no luck there either, error messages

This has been going on for a couple of months now and I'm still none the wiser ?