Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 8 of 8

    Sky Wireless Connector WPA encryption support

    This is a discussion on Sky Wireless Connector WPA encryption support within the Sky Anytime + forums, part of the Sky On Demand category; When I first got my Sky Wireless Connection it connected to my Sky Router successfully and downloaded programs. It now ...

    1. #1
      ToeKnee's Avatar
      ToeKnee is offline Sky User Member
      Exchange: Andover
      Broadband ISP: Plusnet Unlimited Fibre
      Router: Non Sky Router
      Sky TV: Sky Q
      Join Date
      Apr 2008
      Posts
      100
      Thanks
      4
      Thanked 4 Times in 4 Posts

      Sky Wireless Connector WPA encryption support

      When I first got my Sky Wireless Connection it connected to my Sky Router successfully and downloaded programs.
      It now fails to connect.

      The WPA password has not changed and I have double checked this.
      I have also checked that the MAC address is still in the router's access list.

      My laptop and phone connect to the router successfully.

      The only thing that I can think of was that I changed the WPA encryption on the Sky router from TKIP to AES recently.

      Does the Sky Wireless Connector support AES encryption?

      It would seem rather stupid that it wouldn't as the Sky router (Sagem) does.


    2. Advertisement
    3. #2
      Exdee's Avatar
      Exdee is offline Sky User Member
      Exchange: LSXXX
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Apr 2010
      Posts
      1,556
      Thanks
      22
      Thanked 186 Times in 179 Posts

      Re: Sky Wireless Connector WPA encryption support

      I use AES and it works fine. Try setting up an ip address manually.

    4. #3
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,202
      Thanks
      844
      Thanked 2,223 Times in 2,092 Posts

      Re: Sky Wireless Connector WPA encryption support

      I have found in the past that when I changed the WiFi encryption, I had to reset the settings on my Laptop too.

      It would be easier to delete the router from your computer's list of Wireless connections. When you have done that, simply just reconnect it and the computer will automatically pick the correct encryption method.

      I suspect that the change is due to a Sky Firmware update. WEP is actually quite insecure as it has been cracked. WPA is a little harder, but still possible. TKIP & AES are slightly different encryptions.

      What you may prefer to do is to change the router's Network name (SSID) and password completely. All of Sky's default passwords are 8 capital letters. Again quite easy to crack. If you do this, remember to use an Ethernet cable whilst doing the changes.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #4
      dms05's Avatar
      dms05 is offline Sky User Beta tester
      Exchange: 0151
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Dec 2007
      Location
      Wirral
      Posts
      1,694
      Thanks
      12
      Thanked 52 Times in 50 Posts

      Re: Sky Wireless Connector WPA encryption support

      Quote Originally Posted by Exdee View Post
      I use AES and it works fine. Try setting up an ip address manually.
      Good idea, it would be my first attempt. Set the Ip to 192.168.0.101, Submask 255.255.255.0 and Gateway to 192.168.0.1 and if that doesn't work try deleting the connection completely and reinstall a fresh one.

    6. #5
      ToeKnee's Avatar
      ToeKnee is offline Sky User Member
      Exchange: Andover
      Broadband ISP: Plusnet Unlimited Fibre
      Router: Non Sky Router
      Sky TV: Sky Q
      Join Date
      Apr 2008
      Posts
      100
      Thanks
      4
      Thanked 4 Times in 4 Posts

      Re: Sky Wireless Connector WPA encryption support

      My laptop and phone have no problem connecting using AES encryption.

      It just seems to be the Sky Wireless Connector.

      When I changed the Sky router to "TKIP+AES" then all devices will connect successfully.

      My laptop connects using AES encryption and the Sky Wireless Connector connects using TKIP.

      If I change the encryption back to "AES" then the Sky Wireless Connector fails to connect again although all other devices connect OK.

      I have therefore changed it back to "TKIP+AES" and now all devices connect OK again.

      I guess that answers my question.

    7. #6
      ToeKnee's Avatar
      ToeKnee is offline Sky User Member
      Exchange: Andover
      Broadband ISP: Plusnet Unlimited Fibre
      Router: Non Sky Router
      Sky TV: Sky Q
      Join Date
      Apr 2008
      Posts
      100
      Thanks
      4
      Thanked 4 Times in 4 Posts

      Re: Sky Wireless Connector WPA encryption support

      Quote Originally Posted by Exdee View Post
      I use AES and it works fine. Try setting up an ip address manually.
      So are you saying that if I choose a static IP address in the same subnet as the router rather than rely on DHCP then it will authenticate and connect wirelessly using AES encryption?

    8. #7
      Exdee's Avatar
      Exdee is offline Sky User Member
      Exchange: LSXXX
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky+ HD
      Join Date
      Apr 2010
      Posts
      1,556
      Thanks
      22
      Thanked 186 Times in 179 Posts

      Re: Sky Wireless Connector WPA encryption support

      yh AES works for me so there is no reason it shouldn't work for you. Before you switch the encryption to AES, go the wireless connector and clear all the settings. Then conduct a fresh scan and connect to your router once you switch the encryption over to AES.



      Static IP addresses can help force connections when DHCP seems to be sitting back and relaxing so you can try that too if you still can't get a valid ip address.

    9. #8
      ToeKnee's Avatar
      ToeKnee is offline Sky User Member
      Exchange: Andover
      Broadband ISP: Plusnet Unlimited Fibre
      Router: Non Sky Router
      Sky TV: Sky Q
      Join Date
      Apr 2008
      Posts
      100
      Thanks
      4
      Thanked 4 Times in 4 Posts

      Re: Sky Wireless Connector WPA encryption support

      Quote Originally Posted by Exdee View Post
      yh AES works for me so there is no reason it shouldn't work for you. Before you switch the encryption to AES, go the wireless connector and clear all the settings. Then conduct a fresh scan and connect to your router once you switch the encryption over to AES.
      I believe that AES is working for you, but unfortunately it refuses to work between my Sagem router and my Sky Wireless Connector, even after resetting the connection or entering all parameters manually.

      As soon as I change the router to "TKIP+AES" then it connects using TKIP and all other devices use AES.

      I see that you have a D-Link router. AES should be a common standard but maybe there is some bug in the Sagem router or my wireless connector.

      You would think that the wireless connector would first try TKIP and then, if that failed, AES (or vice-versa) when operating in automatic mode, but maybe there is some bug in that process.

      Anyway thanks for your help, but it looks like I will have to make do with TKIP for the Sky wireless connector.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION