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    Anytime+ Amstrad 780 problem thread...

    This is a discussion on Anytime+ Amstrad 780 problem thread... within the Sky Anytime + forums, part of the Sky On Demand category; Just rang sky again. Been told I should have had a mailshot Months ago as anytime+ is not Compatible with ...

    1. #111
      Stuartwood's Avatar
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      Re: Anytime+ Amstrad 780 problem thread...

      Just rang sky again. Been told
      I should have had a mailshot
      Months ago as anytime+ is not
      Compatible with the 780. They are sorting the mailshot out again for me to get a free box
      Upgrade. No mention of details yet


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    3. #112
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      Re: Anytime+ Amstrad 780 problem thread...

      Quote Originally Posted by Stuartwood View Post
      Just rang sky again. Been told
      I should have had a mailshot
      Months ago as anytime+ is not
      Compatible with the 780. They are sorting the mailshot out again for me to get a free box
      Upgrade. No mention of details yet
      Interesting because I didn't get a mailshot either - did anyone?

    4. #113
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      Re: Anytime+ Amstrad 780 problem thread...

      I was today promised I will be getting a newer
      Box with free engineer visit or self install

    5. #114
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      Re: Anytime+ Amstrad 780 problem thread...

      Sky anytime+ just rang to say nobody is getting the 780 boxes replaced with another model because of the anytIme+ problems. She also said that the person that told menu would be getting a mailshot and then new box was wrong and they and their supervisor would be getting an email immediately to correct the information. I mentioned the sound and picture are out of sync at least once a week and I have to do a planner rebuild everyweek. She Offered and engineer visit 65 call out charge

    6. #115
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      Re: Anytime+ Amstrad 780 problem thread...

      Quote Originally Posted by Stuartwood View Post
      Sky anytime+ just rang to say nobody is getting the 780 boxes replaced with another model because of the anytIme+ problems. She also said that the person that told menu would be getting a mailshot and then new box was wrong and they and their supervisor would be getting an email immediately to correct the information. I mentioned the sound and picture are out of sync at least once a week and I have to do a planner rebuild everyweek. She Offered and engineer visit 65 call out charge
      That is strange, because my 780 box is being replaced next week for another model. Mr Andy Nimmo, BskyB's Customer Excellence Consultant called me personally to arrange the replacement and engineer install. The engineer booking appears in my online account, anytime+ has been added to my portfolio and anytime+ has been activated and is currently working on my Amstrad DRX780UK Box with no problems whatsoever. So stuartwood, whoever just rang you and told you that the 780 boxes are not being replaced is clearly wrong!

    7. #116
      Stuartwood's Avatar
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      Re: Anytime+ Amstrad 780 problem thread...

      Me not menu. Apple auto spell

    8. #117
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      Re: Anytime+ Amstrad 780 problem thread...

      Someone called liz claiming to be from the anytime+ department

    9. #118
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      Re: Anytime+ Amstrad 780 problem thread...

      Ok
      Got fed up waiting for anytime plus & associated issues
      called cancellations spoke to a very helpful lady
      new box being fitted next week F.O.C
      she also activated anytime+
      my question is - if 780 boxes cannot run software why is my 780 now running anytime +
      have just downloaded 2 movies

    10. #119
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      Re: Anytime+ Amstrad 780 problem thread...

      Rang sky. I was told u don't have an amstrad 780 I gave a pvr4 which is not compatible with anytime+. if I register for anytime+ I will be contacted shortly to arrange my free hd box and engineer visit. And to re register on the website to make sure
      My details were in the database

    11. #120
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      Re: Anytime+ Amstrad 780 problem thread...

      SKY HD twiiter says amstrad 780 is a pvr4 and none are being replaced because of anytime+

     

     
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