Sky Anytime + Thomson Box

[Brummie75]

Phoned sky today and asked when the sky anytime + update was due for my Thomson box, my orginal Amstrad Hd box i got in Decmeber 2009 was replaced by a Thomson refreb after it broke March 2010. Sky got me to do a forced software update and waited with me on the phone until this was complete and asked me to read out the software number, he then went on to tell me that my box was incompatable for anytime + and offered me two choices, replace it for free with another referb but he couldnt tell me which make box i would get or replace it with a brand new Amstrad box for £30. So on Saturday sky are coming round to fit me a new box and hook me up to anytime+ as well as moving my thomson box upstairs and putting in a second line so i can use the sky+ on my muliti room set up, they also said the would give me ultimate broadband for free for the next 6 months even though i was already paying for it so i spend £30 for a new box and second line instalation upstairs and then saved £60 on my broadband thats what i call a result and all i did was phone the cancelation department to ask when i was getting anytime+

[Scubbie]

Well done!

[magicuni82]

I have a Thomson box and after reading your post I have just spent 50 minutues on the phone to Sky and managed to secure a new Sky Anytime + ready box for £30.

So Thanks!

[M4rmite]

hmm i emailed the sky customer support team yesterday and they replied today
as i have a thomson box they dont have a date for any updates etc. and they wont replace my box for any reason, they never mentioned that it was an option even for £30..
i will look around at other bb packages and will most likely ditch sky... not just because of this but purely for cost saving as i have sky world with a hd box downstairs and an old sky box in my bedroom sky bb and their unlimited call plan..
tbh we all have contract phones so i might (omg) return to virgin purely for a bb connection and scrap the house phone and watch freeview channels...
this should save around £80 a month, bar the bb from virgin..
just a bit annoyed that sky didnt even mention the £30 option and cant be bothered to chase them... and as for 50mins on the phone....i spend all day on the phone at work so another hour would see me out.. glad u guys got it sorted tho