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    Is this really the best I can expect

    This is a discussion on Is this really the best I can expect within the Router stats forums, part of the Broadband Technical Help category; Hi guys, Would appreciate it if someone would have a look at my router stats and tell me what they ...

    1. #1
      RedBeard's Avatar
      RedBeard is offline Sky User Member
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      Is this really the best I can expect

      Hi guys,
      Would appreciate it if someone would have a look at my router stats and tell me what they think. A few months ago I was getting speeds of around 3.4Mbs but this suddenly dropped to around 2.4Mbs and despite arguing this with Sky they are insistent that what I am currently getting is the best I can expect on my line.

      I've done all the usual at my end (BT Master socket, replacement filters etc) and have even tried another non-sky modem (Billion 7600GL) which syncs slightly better but not much.

      I'm guessing the line is capped hence the very slow sync rate? Any advice gratefully received!

      Router Stats:


      UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
      RX packets:17394616 errors:0 dropped:0 overruns:0 frame:0
      TX packets:14211881 errors:0 dropped:0 overruns:0 carrier:0
      collisions:0 txqueuelen:3
      RX bytes:2690856599 (2.5 GiB) TX bytes:1526427196 (1.4 GiB)

      Uptime 1115190.25 1101522.33
      Wan up 102.86 93.06
      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 0
      Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 2048 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 10.2 12.0
      Attn(dB): 53.0 31.5
      Pwr(dBm): 17.8 12.5
      Max(Kbps): 2784 1056
      Rate (Kbps): 2048 768
      G.dmt framing
      K: 65(0) 25
      R: 16 16
      S: 2 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 65 25
      M: 2 8
      T: 1 1
      R: 16 16
      S: 2.2424 8.6153
      L: 528 208
      D: 64 8
      Counters
      SF: 65593955 65597150
      SFErr: 28 148
      RS: 2230194502 20703860
      RSCorr: 227646 4390
      RSUnCorr: 217 0

      HEC: 20 83
      OCD: 0 29
      LCD: 0 2
      Total Cells: 1091162973 0
      Data Cells: 338578433 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 16 0
      SES: 0 0
      UAS: 27 0
      AS: 1115152

      INP: 7.75 2.46
      PER: 1.96 1.88
      delay: 35.87 17.23
      OR: 28.54 29.71

      Bitswap: 0 0

      Total time = 1 days 21 hours 46 min 30 sec
      SF = 65593955
      CRC = 28
      LOS = 0
      LOF = 0
      ES = 16
      Latest 1 day time = 21 hours 46 min 30 sec
      SF = 4610909
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 2
      Latest 15 minutes time = 1 min 30 sec
      SF = 5251
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52982
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 24 hours 0 sec
      SF = 5082142
      CRC = 5
      LOS = 0
      LOF = 0
      ES = 2
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Showtime Drop Reason: 0
      Last Retrain Reason: 0


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: Is this really the best I can expect

      Can you do the stats again but with the router plugged into the test socket?

      You will find this behind the bottom plate of the master socket which should be the first socket connected where the cable comes into the house.

      This will rule out any internal wiring issues.

    4. #3
      googleme's Avatar
      googleme is offline Sky User Beta tester
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      Re: Is this really the best I can expect

      Quote Originally Posted by RedBeard View Post
      Downstream rate = 2048 Kbps
      Looks like your capped

    5. #4
      RedBeard's Avatar
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      Re: Is this really the best I can expect

      Thanks for the responses.

      I've used the test socket before with no improvement to the connection or speed. I will re do the stats from the test socket and post the results tomorrow.

      Thanks

    6. #5
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      Re: Is this really the best I can expect

      SNR (dB): 10.2 12.0
      Attn(dB): 53.0 31.5
      Pwr(dBm): 17.8 12.5
      Max(Kbps): 2784 1056
      Rate (Kbps): 2048 768

      what you're looking for in the test is the Max rate to go up...if it jumps by a lot you have a wiring issue...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #6
      RedBeard's Avatar
      RedBeard is offline Sky User Member
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      Re: Is this really the best I can expect

      Please see below for stats from the test socket.

      As you will see the Max rate does not go up so doesn't appear to be a wiring issue within the house.


      UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
      RX packets:22437936 errors:0 dropped:0 overruns:0 frame:0
      TX packets:18257834 errors:0 dropped:0 overruns:0 carrier:0
      collisions:0 txqueuelen:3
      RX bytes:3113101691 (2.8 GiB) TX bytes:3334980186 (3.1 GiB)

      Uptime 1273349.10 1256094.56
      Wan up 102.86 93.06
      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 0
      Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 2048 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 9.6 12.0
      Attn(dB): 53.0 31.5
      Pwr(dBm): 17.8 12.5
      Max(Kbps): 2784 1056
      Rate (Kbps): 2048 768
      G.dmt framing
      K: 65(0) 25
      R: 16 16
      S: 2 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 65 25
      M: 2 8
      T: 1 1
      R: 16 16
      S: 2.2424 8.6153
      L: 528 208
      D: 64 8
      Counters
      SF: 74896957 74900535
      SFErr: 321 182
      RS: 2546496570 99783635
      RSCorr: 248884 5040
      RSUnCorr: 9696 0

      HEC: 37 94
      OCD: 1 45
      LCD: 0 4
      Total Cells: 1855039738 0
      Data Cells: 440936225 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 23 0
      SES: 1 0
      UAS: 27 0
      AS: 1273310

      INP: 7.75 2.46
      PER: 1.96 1.88
      delay: 35.87 17.23
      OR: 28.54 29.71

      Bitswap: 0 0

      Total time = 1 days 17 hours 42 min 28 sec
      SF = 74896957
      CRC = 321
      LOS = 1
      LOF = 5
      ES = 23
      Latest 1 day time = 17 hours 42 min 28 sec
      SF = 3749686
      CRC = 282
      LOS = 1
      LOF = 5
      ES = 2
      Latest 15 minutes time = 12 min 28 sec
      SF = 44014
      CRC = 282
      LOS = 1
      LOF = 5
      ES = 2
      Previous 15 minutes time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 24 hours 0 sec
      SF = 5082142
      CRC = 5
      LOS = 0
      LOF = 0
      ES = 2
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52982
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52923
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Showtime Drop Reason: 0
      Last Retrain Reason: 0

     

     

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