Sky won't let me record, pause or watch stuff in planner please help😞
Unable to watch things in my planner, record or pause. I have tried the following things:
turning off at the wall
holding back up button and turning box on
holding left and right arrows then turning box on
tried deleting everything in planner and planner rebuild
tried a system reset using remote going into engineer menu
have an old white plus box, swapped card and tried it
Anyone have anything else I could try, the box is only a few months old, I am getting the message 10-7 "live pause not available phone sky to update subscription"
Any help would be appreciated thank you
Re: Sky won't let me record, pause or watch stuff in planner please help😞
Hate to be that guy, but I think this is the wrong section.
Regardless, have you tried contacting Sky about this? it could be that the card needs to be paired to the box judging by the error.