On joining Sky Player to view programmes online, the view screen failed to display a picture and gave the error message, "Attempt to view this item failed. Please refresh the page to try again. (MF1)". After numerous attempts to resolve the problem in conjunction with the Computer Help Desk we concluded that it stemmed from the use of Microsoft Silverlight version 2. Eventually we decided to try the new Beta version 3. This proved the answer and the programme started streaming. This problem has been experienced by a number of people and could be the answer. It should be noted that this version is Beta and for Developers, so whilst it is freely availably, there could still be bugs that need ironing out.
Re: Error MF1
Handy to know - Thanks for posting this information.