View Poll Results: SKY Broadband is a big scam to earn money from customer service phone calls
- Voters
- 70. You may not vote on this poll
-
Strongly agree
7 10.00% -
Agree
5 7.14% -
Disagree
42 60.00% -
Not sure
5 7.14% -
No comment - Biased Poll
11 15.71%
Results 41 to 42 of 42
Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?
This is a discussion on Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls? within the Polls forums, part of the Website news category; Well done for calling them and getting things resolved. As with any call centre, the people at the other end ...
- 07-04-11, 12:57 AM #41
Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?
Well done for calling them and getting things resolved.
As with any call centre, the people at the other end will be going through a series of steps. In the case of Sky Tech Support (tier 1 specifically) they will have a specific list of things to go through. During this will be a series of things that they can look at at their end.
Simple things that you and I might take for granted (such as plugging in the PSU) do actually get missed by some members of the public and do need to be checked through carefully.
How many times have you heard of someone switching on a computer, only to find that they are only switching on the monitor? It happens.
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.
Advertisement- 07-04-11, 01:34 AM #42
Re: Is Sky Broadband Is A Big Scam To Earn Money From Customer Service Phone Calls?
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