Some days when i come in to sky user i see a few unhappy punters threads i think now having seen the statistics newsreader placed here http://www.skyuser.co.uk/forum/showthread.php?t=6962 That it is understandable but their are far worse for example Tiscal and Plusnet. Just come across the follwing website take a look yourselves and see what i mean. http://www.ispreview.co.uk/new/complain/complain.shtml