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    This is a discussion on Easymobile within the General chat forums, part of the Community channel category; Easymobile have called it a day Dear Customer, First let us start by thanking you for your custom and loyalty ...

    1. #1
      NewsreadeR's Avatar
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      Easymobile have called it a day

      Dear Customer,

      First let us start by thanking you for your custom and loyalty to over the last couple of years.

      As you may recall, in the UK was set up as a partnership between TDC (the telecom company from Denmark) and easyGroup (Stelios' investment vehicle). Due to a change of strategy at TDC, TDC have decided to withdraw from the UK market. Consequently you will not be able to use your service in the UK from midnight (24:00) on 13th December 2006. Our agreement with you will then formally end on 20th December 2006. Further details on this are contained in the attached document.

      If any top-ups you have made remain in your account at midnight (24:00) on 13th December 2006, we will fully re-fund you such amount, subject to any outstanding mobile telephone service charges which are due as at 20th December 2006 or on the closing of your account, which you will remain liable for. Details of the process for and calculation of such refund/outstanding amounts are contained in the attached document.

      We have made an alternative arrangement available for you as a customer with Fresh Mobile from The Carphone Warehouse. As you know, The Carphone Warehouse is a reputable operator and if you choose this option we hope that you find their service useful. If you wish to proceed with this option, please login to My Account on, where you will find details on how to take advantage of this offer.

      If, as an alternative to the option set out above, you would prefer to move to an alternative service provider, then we will do our best to unlock your easyMobile phone or port your number to another service or operator at your request. Details of how you can arrange this can be found in the FAQs on the website.

      Please see the attached document for additional information in relation to the process going forward. If you have any additional questions, please feel free to contact Customer Services or visit our web-site which will be updated from time to time if there is any additional information or changes you need to be aware of.

      The team
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

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    3. #2
      Keiran2K8's Avatar
      Keiran2K8 is offline Skyuser Serial Spammer
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      well.. I didnt see them going far anyway!

    4. #3
      Alan b's Avatar
      Alan b is offline Sky User Member
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      They didn't last long, still it is a tough business and they can have been doing to well.



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