... and now Vodafone
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- 31-10-15, 05:59 PM #1
... and now Vodafone
Almost 2,000 Vodafone customers 'open to fraud' - BBC News
Almost 2,000 Vodafone customers may be open to fraud after their personal details were accessed.
Criminals used customer details gained from "an unknown source" to try to access accounts between Wednesday and Thursday, the company said.
The telecommunications giant said 1,827 customers had their accounts accessed, with criminals potentially gaining their names and some bank details.
But it insisted its systems had not been breached.
Vodafone said its investigation and "mitigating actions" meant only a "handful" of customers had been subject to any fraudulent attempts to use their data.
Security 'fundamentally effective'
It comes just over a week after the phone and broadband provider TalkTalk was subjected to a cyber attack in which personal and banking details may have been accessed by hackers.
Vodafone said its security protocols had been "fundamentally effective", but the criminals had potentially gained customers' names, their mobile phone numbers, bank sort codes and the last four digits of their bank account numbers.
The company said the details could not be used to access customers' bank accounts but the information meant they could be at risk of fraud or phishing attempts - the practice of sending emails purporting to be from reputable companies.
The BBC's technology correspondent Rory Cellan-Jones said the email addresses and passwords criminals used to try to access Vodafone accounts appeared to have been bought on the dark web.
A Vodafone spokesman said the affected Vodafone accounts had been blocked and their banks notified.
The National Crime Agency, the Information Commissioner's Office and Ofcom have been notified of the incident, Vodafone added.