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    gobblygook

    This is a discussion on gobblygook within the General chat forums, part of the Community channel category; Hi, Could anyone please check if this bill is correct.I phoned sky c/s last night for help,but the guy tried ...

    1. #1
      mrc52's Avatar
      mrc52 is offline Sky User Member
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      gobblygook

      Hi,
      Could anyone please check if this bill is correct.I phoned sky c/s last night for help,but the guy tried to explain it to me,and when i said i did.nt understand he hung up.There are so many debits and credits that i cannot make sense of it,this bill is for my 92 year old mother so i want to make sure she is not being overcharged.
      Thanks



      :













      This is a summary of your bill. Please use the links below to view details of each of your subscriptions.
      Bill Dated: 21 February 2009
      Select Historic Bills
      Amount owing from last month

      49.00 CR
      Sky Subscriptions

      46.76

      Hide Bill Details
      Transaction Duration Description Value
      28/01/2009 - 01/02/2009 2 Pack with Movies Pack 5.56
      28/01/2009 - 07/02/2009 Credit for Cancellation of 2 Pack 5.65 CR
      02/02/2009 - 06/02/2009 2 Pack with Premium Pack 6.94
      02/02/2009 - Half price Upgrade from 2 Mix to 2 Mix with 4 Premiums for 3 Months UK (Dec 08) 2.06 CR
      02/02/2009 - Credit Adjustment 3.00 CR
      03/02/2009 - 06/02/2009 Sky+ Subscription 0.00
      03/02/2009 - 06/02/2009 Sky+HD Pack 1.26
      03/02/2009 - Sky+HD Pack Free for 1 Month 0.63 CR
      07/02/2009 - 06/03/2009 2 Pack with Premium Pack 43.00
      07/02/2009 - Half price Upgrade from 2 Mix to 2 Mix with 4 Premiums for 3 Months UK (Dec 08) 12.75 CR
      07/02/2009 - 07/03/2009 Credit for Cancellation of 2 Pack 17.50 CR
      07/02/2009 - 06/03/2009 Sky+ Subscription 0.00
      07/02/2009 - 06/03/2009 Sky+HD Pack 9.75
      07/02/2009 - Sky+HD Pack Free for 1 Month 9.05 CR
      12/02/2009 - Half Price Line Rental for 6 Months [12 Month Term] 4.11 CR
      07/03/2009 - Half Price Line Rental for 6 Months [12 Month Term] 5.00 CR
      07/03/2009 - 06/04/2009 Sky+ Subscription 0.00
      07/03/2009 - 06/04/2009 Sky+HD Pack 9.75
      07/03/2009 - 06/04/2009 2 Pack with Premium Pack 43.00
      07/03/2009 - Half price Upgrade from 2 Mix to 2 Mix with 4 Premiums for 3 Months UK (Dec 08) 12.75 CR
      Subtotal 46.76
      Sky Talk

      9.09

      Hide Bill Details

      Click Call Charges to see an itemised list of all your calls. Any credits applied to your account are not included, but are reflected in your Total Charges.


      Item Cost
      Sky Talk Monthly Charges

      Sky Talk Line Rental 5.00
      Sky Talk Line Rental 4.10
      Caller Display 0.00
      Caller Display 0.00
      1571 - Voicemail 0.00
      1571 - Voicemail 0.00
      Total Charges: 9.09
      Additional Products and Services

      0.00

      Hide Bill Details
      Date/Time Transaction Description Value
      29/01/2009 Sky+HD 292.64
      29/01/2009 Sky+HD Box Discounted 243.64 CR
      29/01/2009 Payment Received 49.00 CR
      29/01/2009 Install Visit 117.45
      29/01/2009 Installation Discount 57.45 CR
      29/01/2009 Installation Discount 30.00 CR
      29/01/2009 Payment Received 30.00 CR
      Subtotal 0.00
      Description Payment Status Amount
      Total Balance: 64.97
      Current Balance: 64.97
      Payment Due By: 07/03/2009


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    3. #2
      Ned Ludd's Avatar
      Ned Ludd is offline Sky User Member
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      Re: gobblygook

      Sometimes it's easier just to look at the bottom line and if that looks about right then .................
      But, I agree, it is a right old mix up and I doubt that those in Sky Accounts could understand it either!
      Geoff, York.
      Can't call me a Luddite now!


     

     

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