0870 phone changes responce from Gov
This is a discussion on 0870 phone changes responce from Gov within the General chat forums, part of the Community channel category; Like to thank thoses who voted here. Cheapercalls - epetition reply27 February 2008 cheapercalls - epetition response We received a ...
- 27-02-08, 09:22 PM #1
0870 phone changes responce from Gov
Like to thank thoses who voted here.
Cheapercalls - epetition reply27 February 2008
cheapercalls - epetition response
We received a petition asking:
"We the undersigned petition the Prime Minister to compel all companies and other organisations of any kind to publicise geographic telephone numbers (e.g. 01/02) in addition to any non-geographical numbers which they may already be publicising (e.g. 0845/0870)."
Details of Petition:
"Organisations are using 0870 and 0845 numbers more and more frequently. These numbers generate revenue for them but they give the excuse that people out of their geographical region will find it cheaper to call them on these numbers. This may have been the case once upon a time, but now with many call providers giving almost free calls to 01/02 telephone numbers, it is more expensive to call the money generating numbers that companies publicise so much."
Read the petition
Petitions home page
Read the Government's responseThe independent Office of Communications (Ofcom) is responsible for numbering policy in the UK. The first few digits of a UK telephone number give a broad indication to the caller of the type of service and/or cost of the call with 0870/0871 being the most expensive, 0844/45 in the middle and 0800 Freephone free of charge.
There are various reasons why a company may choose to use an 08 number. It is for a company's own commercial judgement to decide what type of telephone number to use. Ofcom cannot dictate to companies what type of numbers they must use or publicise. Neither can they demand that they link their non-geographic numbers to a local number. A service provider wishing to offer an equivalent geographic number is free to do so and to publicise that facility to its customers.
Ofcom knows that consumers have concerns that 084 and 087 numbers (including the 0844, 0845, 0870 and 0871 ranges) are increasingly being used by businesses as a higher priced alternative to ordinary geographic telephone numbers. As result of a major review of its policy on these numbers, Ofcom published a statement on 19 April 2006 setting out a package of consumer-friendly measures. These include the introduction last year of a new range of 03 non-geographic numbers which will cost no more than geographic rates, and restoring the link between the 0870 prefix and the actual rates charged by telecoms companies for national rate calls. This alignment of costs is expected to take effect in the spring and should result in considerably lower prices for consumers. The website address for the Ofcom document is:
NTS: A Way Forward | Ofcom
- 28-02-08, 07:23 AM #2
Re: 0870 phone changes responce from Gov
Considering that BT now charge £6 per month for their unlimited package, it is pretty crazy for 0870 etc numbers to even call themselves "national" rate and "local" rate as I haven't even paid for a regular phone call for years.
The trouble is that at the heart of it the Government itself is doing very nicely out of these numbers DVLA made a £10 million profit on it's call center operations due to 0870 numbers in 2006 and the whole of the DWP and Jobcenters use 0870 numbers to phone each other as they get part of the money back for making the call.
I cannot see Ofcom forcing a change while this government thinks it can make a few quid more out of this.