Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Fed up and have my MAC code. Where next?

    This is a discussion on Fed up and have my MAC code. Where next? within the General chat forums, part of the Community channel category; I have been with BT Broadband option 3 for the last 15 months. During that time i was happy enough ...

    1. #1
      big bob's Avatar
      big bob is offline Sky User Member
      Exchange: LCCAR
      Broadband ISP: O2
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Mar 2007
      Location
      Carlisle
      Posts
      266
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Fed up and have my MAC code. Where next?

      I have been with BT Broadband option 3 for the last 15 months. During that time i was happy enough getting speeds of around 1.8mb as BT say i am on a long line.

      Early this month my speeds started to drop, 0.9mb down as low as 0.1mb at times. A quick phone call on 10th July to complain and my speed shot up to 2.3mb. Fantastic i thought.

      25th July and my speed was......... 128kbps! according to the thinkbroadband speedtester.

      After 3 days, numerous emails and almost 4 hours on to BT broadband technical support i have given up and i have my MAC code.

      Now, what i would like to know is, would i get better speed from Sky.

      I live 1.2km(straight line), 1.8km by road from the exchange. The green BT box is 50 feet from my house.

      I took these figures from my router if they are of any use.

      Line Rate 2848kbps down 448kbps up
      Noise margin 15.1 dB down 18.0dB up
      Line Attenuation 58.0dB down 31.5dB up
      Output Power 17.9dBm down 11.9dBm up

      Can anyone give me some idea of what i may expect.


    2. Advertisement
    3. #2
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,227
      Thanks
      108
      Thanked 390 Times in 314 Posts
      Blog Entries
      48

      Re: Fed up and have my MAC code. Where next?

      I live 1.2km(straight line), 1.8km by road from the exchange.
      Judging by your attenuation, your telephone line is a lot longer.

      Line Rate 2848kbps down 448kbps up
      I would expect at least the same as that speed wise. Maybe better. One thing you can try once you have Sky is the test socket, this may increase your speed further.

      In fact try it and then repost your stats now?

      http://www.skyuser.co.uk/forum/view.php?pg=master
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    4. #3
      big bob's Avatar
      big bob is offline Sky User Member
      Exchange: LCCAR
      Broadband ISP: O2
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Mar 2007
      Location
      Carlisle
      Posts
      266
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Fed up and have my MAC code. Where next?

      I don't quite believe this but, i went out for a couple ofswift ones whilst doing some Saturday afternoon shopping.
      On approach to my humble abode i saw a BT Openreach van travelling in the opposite direction.
      Sat down, did a speed test and i'm now getting 1.8mbps.

      I don't know if i should thank BT, scream at them for the lousy technical support or go back to the pub,

      Anyway thanks for your replies. I think i might give Sky a go and save some money.

    5. #4
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,227
      Thanks
      108
      Thanked 390 Times in 314 Posts
      Blog Entries
      48

      Re: Fed up and have my MAC code. Where next?

      go back to the pub
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION