is sky broadband any good

[mightymoose]

I`m currently with bt total but am looking at changing to sky but i been reading thre user reviews on a few sites and they are quite frightning. So any feedback woul be welcome.

[kanwar786]

Customer service is quite horrendous but if your line can get a decent speed its good because its quite cheap and you get a free wireless router. Don't expect to have a smooth transition though.

[dflour69]

I have nothing but praise for Sky BB. I switched from Bulldog in January this year. The changeover was swift and flawless. Since then, apart from the first 48 hours when things were a bit rocky, I have had a solid and fast connection which has only gone down a couple of times since then. A reboot of the router and up and running again. Because of this, my experience of customer service is limited. However, when I did need to contact them they were helpful and courteous.
You will read some horrendous experiences of Sky BB here but they are the minority of the subscribers, who, in the main, appear to be satisfied with Sky BB.

[armitasp]

Customer service is appaling but thats the trade off. I still reckon its good value for the money (on Max). It's very no frills, the RyanAir of the broadband world.