New to sky

[philip1066]

Hello
I am currently with Virgin Media. I am considering changing to Sky for their £26 per month TV, Broadband & phone package.

Questions!!

1. Am I likely to experience many set up problems with new internet connection?

2. Is it possible to retain my current email address?

Thanks

[NewsreadeR]

1. Am I likely to experience many set up problems with new internet connection?

There is a possibility of things going pear shaped, but a greater chance of going right first time. If you have you existing broadband delivered through the VM box, then you should have no problems on the connection side, unless VM do the phone rental for you?

2. Is it possible to retain my current email address?

Is this a VM one? If so you will have to check that they let you keep them. Sky give you up to 10 email addresses and if I were you just send an email to all your contacts with the new one. The other alternative is to get your own domain registered and have a non ISP reliant email address. Costs about £10 a year

Welcome to the site btw

[philip1066]

Excuse my ignorance. What is a "VM box"?

[NewsreadeR]

VM - Virgin Media box, as in router, or TV thingy that sends the broadband, rather than down the telephone line.

[philip1066]

Thanks Newsreader
At present I have TV, Broadband & telephone via Virgin cable (previously Telewest).

I will need to get a BT line installed for Broadband & telephone + a dish for TV.

[NewsreadeR]

If you are going for the new line from BT, you are probably in a great position for having no problems as in waiting for tags to be removed from the line etc.

Good luck and enjoy it

[philip1066]

Thanks for advice. One more question, does Sky installation engineer make connection to computer & check operation?

[NewsreadeR]

If you are getting the free installation for the Broadband then I am sure that the engineer will do everything for you.

Even if he doesn't don't worry its a doddle and there is plenty of people on here to help you out.

Has your existing PC got a network / ethernet card?

Normally you would connect the router to the phoneline and then with the other cable connect it to the PC via the network / ethernet card, and away it goes.

[philip1066]

Yes, My current Virgin Broadband connects via ethernet card.

[NewsreadeR]

Should be good to go then