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    iTunes - Anyone had problems connecting since joining sky bb

    This is a discussion on iTunes - Anyone had problems connecting since joining sky bb within the General chat forums, part of the Community channel category; Originally Posted by the_sky_goat Have you tried turning off Windows Defender temporarily? Windows Defender is an AntiSpyware program rather than ...

    1. #11
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      Re: iTunes - Anyone had problems connecting since joining sky bb

      Quote Originally Posted by the_sky_goat View Post
      Have you tried turning off Windows Defender temporarily?

      Windows Defender is an AntiSpyware program rather than a firewall. Is you AVG anti virus the free version or a paid for version that includes a firewall?

      My advice so far would be to temporarily disable Defender and AVG and see what happens.
      I have tried turning off Windows defender, but no change.
      My AVG IS FREE VERSION.
      How do I disable AVG as when I left click on it there isn't a 'disable' option, only exit - sorry I'm not very knowledgeable about this.


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    3. #12
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      Re: iTunes - Anyone had problems connecting since joining sky bb

      I closed AVG down but this did not work either. I have also discovered that I am unable to access microsoft internet explorer either - error message 403:
      Forbidden
      You were denied access because:
      Access denied by access control list.

      Because of this I downloaded explorer again, but there is no connection!

      I use firefox mainly but sometimes use internet explorer - there is something wrong in the configuration or something. I have checked settings on connection but can't see anything wrong there. I am a little stumped!

    4. #13
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      Re: iTunes - Anyone had problems connecting since joining sky bb

      Just to let you know that the problem has been resolved I have spent most of the day trying things out and in the end I found the cause - in the internet properties, connections - LAN settings under 'proxy server' the 'use a proxy server for your LAN' was ticked, and once I unticked the box bingo!

      THank you for your help and suggestions, I am very grateful for your input.
      Thanks

    5. #14
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      Re: iTunes - Anyone had problems connecting since joining sky bb

      Ahhh, I was going to add - if you were having problems with Internet Explorer then that does change the list of problems it could be! Well done for finding it!


    6. #15
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      Re: iTunes - Anyone had problems connecting since joining sky bb

      the_sky_goat,

      I can tell you I am tired out tonight, you know how it is when you are trying to find out what is wrong you just go over and over things sometimes the same things just to see if there is anything you have missed!

      I thought I should let you know what the problem was - you never know someone else may come across the same problem
      Thanks again for your help.

     

     
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