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    Strange phone call last night

    This is a discussion on Strange phone call last night within the General chat forums, part of the Community channel category; I received a rather strange phone call last night from a company stating my Sky Digital Box warranty was due ...

    1. #1
      Simon's Avatar
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      Strange phone call last night

      I received a rather strange phone call last night from a company stating my Sky Digital Box warranty was due to run out any day. Having had the box for over 5 years I knew there was no warranty on the box and stated this, the guy hung up without as much as saying thank you or goodbye.

      I'm sure he said the company name was Digital Media Services I didn't quite catch him as he was so fast, the number is 01515 475250 which is a Merseyside area code.

      Anyone else had a similar call or heard of these guys?

      Could this be a new scam, tricking Sky owners into purchasing a warranty?
      Last edited by Simon; 21-03-07 at 09:21 AM.
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    3. #2
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      Re: Strange phone call last night

      There were a some posts a week or so ago, where people had been phoned by a company saying they were sky, or were representing sky, or similar and offering insurance or warranties for their equipment. Can't seem to find it now though.

      I think those calls had originated from the Merseyside area too. People were wondering how this company got their contact information unless it was with sky's pernission.

      All seems very suspicious
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      Re: Strange phone call last night

      Quote Originally Posted by Lazarus View Post
      There were a some posts a week or so ago,
      Ta da:

      http://www.skyuser.co.uk/forum/sky-t...cy-theory.html

      I would just tell them to F off if they called me.

    5. #4
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      Re: Strange phone call last night

      Thanks for that Alan. I knew I'd seen it somewhere.

      I would also politely tell them their services were not required
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    6. #5
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      Re: Strange phone call last night

      Today I've received (twice) this letter regarding Sky system warranty, same company, I'm unsure?

      However the very nature of the letter is deceiving and thus I have forwarded a copy to Trading Standards for them to mull over.

      I shall also be writing to Sky to ask them for their view on the matter as they have most likely sold on Sky customer details.


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      Re: Strange phone call last night

      Keep us up to date Simon because if Sky have sold our details on then that is not on. But I suppose if this was the case they will probably point out that there is some small clause in our contracts that allow them to do this.

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      Re: Strange phone call last night

      Have a read of this

      Comments on: Phone Spam from Satellite Direct UK

      from that page

      i googled to see of the address has been mentioned anywhere.

      top result is a page from “the Information Commissioner’s Office” listing “Bogus agencies“, some of which have the same address:
      Data Protection Agency Registration Services Ltd (Richard Webb/John Sullivan/Paul Marrow)
      Last edited by NewsreadeR; 21-03-07 at 08:39 PM.
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    9. #8
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      Re: Strange phone call last night

      Actually thinking about this again it could just be a case of this company (whoever they are) just sending out these letters at random not knowing if you are with Sky or not.

    10. #9
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      Re: Strange phone call last night

      Quote Originally Posted by NewsreadeR View Post
      Have a read of this

      Comments on: Phone Spam from Satellite Direct UK

      from that page
      Some interesting comments there!!

      I've just sent Trading Standards in Rotherham a rather long email and copy of the letter sent to me, next on the list is Sky.

      I called up DSWC on the 0871 number earlier and went through to general enquiries via the phone menu and asked the chap who answered where DSWC had acquired my name, address and telephone number and why they were even contacting me as I am registered on the telephone and mail preference service. He said he wasn't at liberty to tell me anything and that it was a mail shot sent out to thousands of Sky Digital Subscibers and all he was hired to do is answer the phone.

      Is there any law, and I would presume it would come under the DPA that allows a company to withold such info from me as it relates to me personally?
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    11. #10
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      Re: Strange phone call last night

      Quote Originally Posted by NewsreadeR View Post
      Have a read of this

      Comments on: Phone Spam from Satellite Direct UK

      from that page
      The bogus agencies link in your post shows


      Data Protection Agency Registration Services Ltd
      Unit 5, Omega House, Capital Business Park, Kirkby Bank Rd, Kirkby, Liverpool L33 7SY

      the same address as Simons letter.
      Service recovery 02392 899292

      You got 3 right!
      D'oh! Not good, dude.

     

     
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