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    sudden high pings

    This is a discussion on sudden high pings within the Gaming on Sky forums, part of the Sky Broadband help category; Hi all, I've been gaming using Sky broadband for at least 15 years, never had a single problem till 2 ...

    1. #1
      chrisw99's Avatar
      chrisw99 is offline Sky User Member
      Exchange: Hulme Hall
      Broadband ISP: Mid
      Router: Sagem F@ST 2504
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      Join Date
      Jul 2008
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      sudden high pings

      Hi all,
      I've been gaming using Sky broadband for at least 15 years, never had a single problem till 2 days ago when all of a sudden I've been getting high pings rendering any kind of online gaming useless.

      Reply from bytes=32 time=385ms TTL=57
      Reply from bytes=32 time=293ms TTL=57
      Reply from bytes=32 time=356ms TTL=57
      Reply from bytes=32 time=350ms TTL=57
      Reply from bytes=32 time=376ms TTL=57
      Reply from bytes=32 time=262ms TTL=57
      Reply from bytes=32 time=397ms TTL=57
      Reply from bytes=32 time=432ms TTL=57
      Reply from bytes=32 time=496ms TTL=57

      I always got 20 - 30 ms, have done for many years.

      Nothing has changed within my home whatsoever - is there any possible reason for this? Exchange upgrades, that kind of thing?

      Is there anything I can do to check anything, or do I just sit it out and hope it goes away???

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    3. #2
      seawright's Avatar
      seawright is offline Sky User Member
      Exchange: 02392
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky+HD box
      Join Date
      Jul 2012
      Thanked 389 Times in 379 Posts

      Re: sudden high pings

      You could run a tracert (trace route) to check where the long ping times start to occur.
      Are you on fibre or ADSL?
      I'm guessing the jump in ping times coincided with a change in ip address.
      Make a note of your wan ip address. Switch your router off and leave it long enough for the dhcp lease to expire. In the case of fibre an hour should be long enough but for ADSL you may have to leave it off overnight. Hopefully when you switch the router back on a new ip address will be assigned. Run a ping or tracert to see if there is any significant change.



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