Bad Ping On Sky!

[NewsreadeR]

Hi

You can do it by calling later on at night (prob best) or use the Kana form

http://www.sky.com/portal/site/skycom/kana

If you get stuck give us a shout.

[richone54]

Hi All 

As you can see I’m getting pings between 80-96 .

is that just from speedtest.net or have you pinged the BBC or google (speedtest will not normally give accurate times)

[SeventySix]

Hey

System Up Time: 25:41:27
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 35910 62385 0 42 526 25:32:16
LAN 100M/Full 16359 9769 0 155 22 25:41:23
WLAN 11M/54M 55354 29006 0 404 26 25:41:10

ADSL Link Downstream Upstream
Connection Speed 7616 kbps 384 kbps
Line Attenuation 13 db 3.5 db
Noise Margin 8 db 14 db


Here are my router stats (attached as well as I can't get 'em to line up or insert an image :-P).

On the whole, they seem quite good to me (am I missing something?). Thing is, I transferred in March-ish from an 8mb Freedom2Surf connection with my own DG834G router & with F2S, I regularly got 768kbps indicated upload but I've never been close with Sky & their 934v2.

Shortly after getting Sky, I switched off UPnP to solve conn problems (which it did) without realising it hampered my Xbox conn.

When I first started researching Xbox prob, noticed U/L was down at 150-ish (D/L down at 6mb-ish) but went back up to no.s above when rebooted.

Incidentally, router takes at least 5 mins to sync when rebooted (previous router connected in seconds).

Have switched UPnP back on now and have experienced 3 disconnections in four days. Waiting for the next downtime (currently 25 hours up) before having another go at DMZ or port forwarding.

Pinging bbc.co.uk gets me this:

PING 212.58.224.131 (212.58.224.131): 56 data bytes
64 bytes from 212.58.224.131: icmp_seq=0 ttl=122 time=60.0 ms
64 bytes from 212.58.224.131: icmp_seq=1 ttl=122 time=50.0 ms
64 bytes from 212.58.224.131: icmp_seq=2 ttl=122 time=50.0 ms
64 bytes from 212.58.224.131: icmp_seq=3 ttl=122 time=50.0 ms

--- 212.58.224.131 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 50.0/52.5/60.0 ms

Which seems pretty poor? I'm thinking I should be pinging about half that, what does everyone else think?

76

[jims-in]

Hi

You can do it by calling later on at night (prob best) or use the Kana form

http://www.sky.com/portal/site/skycom/kana

If you get stuck give us a shout.

Thank I may try this.

is that just from speedtest.net or have you pinged the BBC or google (speedtest will not normally give accurate times)

This is the result from both BBC and google.

Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:

Reply from 212.58.224.131: bytes=32 time=39ms TTL=121
Reply from 212.58.224.131: bytes=32 time=39ms TTL=121
Reply from 212.58.224.131: bytes=32 time=39ms TTL=121
Reply from 212.58.224.131: bytes=32 time=39ms TTL=121

Ping statistics for 212.58.224.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 39ms, Average = 39ms


Pinging google.co.uk [66.249.93.104] with 32 bytes of data:

Reply from 66.249.93.104: bytes=32 time=50ms TTL=246
Reply from 66.249.93.104: bytes=32 time=50ms TTL=246
Reply from 66.249.93.104: bytes=32 time=50ms TTL=246
Reply from 66.249.93.104: bytes=32 time=50ms TTL=246

Ping statistics for 66.249.93.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 50ms, Average = 50ms

[NewsreadeR]

Give Sky a ring now, chances are they will do it whilst on the phone. Tell them you need your Max_delays lowering.

[jims-in]

Give Sky a ring now, chances are they will do it whilst on the phone. Tell them you need your Max_delays lowering.

Update

Phone Sky this afternoon and while I was on the phone they said it is being done now.

Results after the phone call

Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:

Reply from 212.58.224.131: bytes=32 time=24ms TTL=121
Reply from 212.58.224.131: bytes=32 time=25ms TTL=121
Reply from 212.58.224.131: bytes=32 time=24ms TTL=121
Reply from 212.58.224.131: bytes=32 time=24ms TTL=121

Ping statistics for 212.58.224.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 25ms, Average = 24ms

Pinging google.co.uk [66.249.93.104] with 32 bytes of data:

Reply from 66.249.93.104: bytes=32 time=36ms TTL=246
Reply from 66.249.93.104: bytes=32 time=35ms TTL=246
Reply from 66.249.93.104: bytes=32 time=35ms TTL=246
Reply from 66.249.93.104: bytes=32 time=36ms TTL=246

Ping statistics for 66.249.93.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 35ms, Maximum = 36ms, Average = 35ms


That's better now I think.

Thanks for the advice all

[alex-k]

is it me or everyone getting high pings today? yesterday and all times almost it was 25-30 now its 38-45