Sky have today made allowances for Gamers with the profiles on their Systems.


After reviewing the sky forums sites, recent escalations from customers and after discussions with Marketing, please can you implement the following

Should any customer be transferred to Tier 3 and request for their max delay levels to be decreased as a result of them using their broadband connection for Gaming, please arrange for this to be done. You should look to set their max delays at 8. Please ensure you leave the customer with a stable line after completing this."

If you are not happy with your gaming ping, as the above says, you will need to contact T3 who are now allowed to change your delay levels.

Further discussion on this subject here