Problems

[FallenEncore23]

Right when we ordered Sky (serveral weeks in advanced) we expected it all to be down, installed, finish on the 25th, but some bright spark forgot to add my boradband and ended up waiting till know for it to be activate, the line has been running know for 2 days and its TERRIBLE im ment to be on the highest package 16mb i was told....and im getting this



can someone tell me if theres anyway of improving my situation? without canceling? thanks

[reddwarfcrew]

Have a look at the tool and tutorials link at the top of this page to check what speed you should get and how to understand/fix your stats/speed.

[FallenEncore23]

but still not over a meg.. im quiet upset that im not getting what im paying for...any ideas what i should do know after that walkthoughs i just read/done

[alex-k]

do you have cable that goes from ur tv to phone socket? if yes try to remove it and restart your broadband that what i did i had 876kb/sec now its 7867kb/sec