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    Freesat and Sky threats!

    This is a discussion on Freesat and Sky threats! within the Freesat forums, part of the Sky & Sky+ TV category; nhoj Reference my post above and Trading Standards Central - Trading Standards and Consumer Protection information for the UK My ...

    1. #11
      murdock's Avatar
      murdock is offline Sky User Member
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      Re: Freesat and Sky threats!

      nhoj
      Reference my post above and
      Trading Standards Central - Trading Standards and Consumer Protection information for the UK

      My story below is not directly related, except to illustrate
      how helpful Local Trading Standards can be.
      A few years ago I was dealing with sales people at
      a computer company who were badly trained and did
      not understand Distance Selling Regulations.
      My local Trading Standards Office were so helpful I
      sent the lady who helped me, by e-mail and phone,
      a bouquet of flowers.

      The computer sales people were sent on a training course.
      Last edited by murdock; 25-01-08 at 09:55 AM. Reason: revised


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    3. #12
      Sam Radford's Avatar
      Sam Radford is offline Sky User Member
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      Re: Freesat and Sky threats!

      I never accept any "offer" by telephone. I always ask for it to be put in writing and posted or emailed to me. Likewise any correspondence is in writing - NEVER by telephone. I keep a careful record of everything. If it's a letter, I keep a scanned copy on my computer. I seldom have any hassle and, if I do, I have all the documents to prove my case. Easy to print out and post or email.

     

     
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