Did you ever solve this, I have the exact same issue?
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Sorry to drag up an old thread. I have just moved to Sky Q and I have a sling box SOLO. The good news is I can get a signal and I can view in colour and
Bit of a strange one...
I have a perfect signal on my old SKY+ box but if I change to the newer SKY HD box if reports no signal on either
Now maybe use new PIDs
on all transponders - (0x37,0x50,0x55,0x59)
on one transponder (0x59)
Yeh sky have an issue with over 20 devices but like the specialist said to me itís a load of bull and is known firmware issue but the call center sent